Global Business Account Manager

About the Team:
As part of the China Global Business team you deliver quality service for our international accounts and coordinate with all related functions to ensure the policy is prepared in line with the guidance and specific exceptions and issued with agreed service levels in respect of timeliness and accuracy. You support the UW in handling complex tasks, processing of international business to ensure the speedy and accurate delivery of the entire program.

Job Requirements:
- Major in Insurance is a plus
- 5-10 years working experience in Commercial Insurance, underwriting experience is a plus
- International Insurance Program Knowledge is a plus
- Good level of understanding of general commercial insurance products
- Strong service orientation
- Excellent communication skills
- Ability to prioritize multiple requests and deadlines
- Used to work in an international environment
- Willing to go the extra mile and drive further a world-class service
- Mandarin and English are a must

Technical Competencies:
- Demonstrates analytical skills to determine and communicate recommendations to customers.
- Ability to analyse data following established processes and procedures accurately and efficiently.
- Competency working with systems and software applicable to the business unit supported.
- Demonstrates use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Strong ability to identify, evaluate, report and work on complex problems.
- Ability to review related information and participate in developing applicable options or solutions.
- Ability to combine relevant information to form general rules or conclusions.
- Expert ability to analyse data following established processes and procedures accurately and efficiently.
- Demonstrates proficiency of given work routines, standards, and operation systems for the business unit supported.