货代销售支持

Key Responsibilities
1. Quotation & Pricing Support
• Prepare freight quotations for Ocean Freight, Air Freight, Customs Brokerage, Warehousing, and Value-added Logistics Services.
• Corporate with Pricing Team, Carriers, Airlines, Trucking Vendors, and Overseas Offices to obtain competitive rates.
• Ensure quotations are accurate, complete, and submitted within the required timeline.
• Maintain quotation records and pricing databases.
2. Sales Administration
• Support Sales/Sales Manager in preparing customer reports.
• Assist with customer onboarding and account setup processes.
• Prepare service agreements, SOPs, and customer documentation.
3. Customer Service & Account Coordination
• Act as the first point of contact for routine customer inquiries.
• Coordinate internally with Operations, Customer Service, Customs Brokerage, and Finance teams.
• Follow up on quotation status and customer feedback.
• Ensure smooth communication between customers and internal stakeholders.
4. Tender & RFQ Management
• Support RFQ, RFI, and Tender submissions.
• Collect and consolidate pricing information from multiple origins and destinations.
• Prepare tender response documents and pricing templates.
• Maintain tender records and track submission deadlines.
5. Market Intelligence & Business Analysis
• Monitor market freight trends, carrier developments, and logistics industry updates.
• Assist in preparing Quarterly Business Reviews (QBRs) and customer business reviews.
• Analyze shipment data and identify growth opportunities within existing accounts.
6. Overseas Network Coordination
• Coordinate with overseas agents and global offices for rate requests and service solutions.
• Support multinational account opportunities.
• Follow up on cross-border business development initiatives.
Preferred Candidate Profile
• 有货代行业背景（2年以上）
• 做过 Pricing 或 Customer Service
• Excel能力强
• 英语书面沟通优秀
• 熟悉美国线（Trans-Pacific）
• 熟悉船公司运价体系（MSC、CMA、COSCO、Hapag-Lloyd等）
• 能够协助销售完成QBR、客户分析及RFQ投标