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客户支持岗 银行中后台

7000-8000元
  • 天津和平区
  • 五大道
  • 1-3年
  • 本科
  • 全职
  • 招1人

雇员点评标签

  • 工作环境好
  • 同事很nice
  • 人际关系好
  • 氛围活跃
  • 团队执行强
  • 交通便利

职位描述

银行业风控反洗钱银行信息风控
KEY RESPONSIBILITIES
  • Provide professional support on NCA, KYC, Account maintenance, ID overdue, Dormant account, reference letter, annual review, due diligence, data collection & analysis etc., follow up the documentation process, perform system setup etc.
  • Work as the process owner and ensure end to end management of all activities associated with the process.
  • Ensure adherence to standards, procedures. Maintain excellent service levels to ensure operational accuracy, continuously improve the process and efficiency. Escalate issues in timely manner where appropriate.
  • Remain updated with regulation and industry knowledge, ensure to comply with bank and country guidelines.
  • Maintain good working relationship with all internal stakeholders.
  • Support Line Manager on Project, Ad-hoc and Administration tasks.
For NCA/Supplier Onboarding/KYC/ Periodic Review
  • Work closely with coverage and operations to ensure smooth client on-boarding experience and fulfill the KYC, periodic requirements etc.
  • Work closely with key teams within the Bank throughout the FSC supplier on-boarding processes to ensure suppliers are on-boarded efficiently and within agreed Service Level Agreements (SLA).
  • Support any servicing to the suppliers’ queries over call / emails regarding onboarding / transactions etc. Track / manage escalations from suppliers for any queries sent by them
  • Seek clearance from Compliance and Business Management on implementation of new regulatory and internal requirements impacting KYC, NCA, Account maintenance, periodic review documentation.
  • Support Lending Transaction Management (LTM) to perform the regular credit review.
SELECTION CRITERIA education and skills, languages etc
  1. University graduate with minimum 3-5 years relevant banking experience with proven track record
  2. Strong interpersonal and effective communication skills, a team player with positive attitude and work ethic
  3. Quick learner with strong analytical & problem-solving skills
  4. Sound knowledge on NCA/KYC/FSC/EDS, familiar with regulatory developments and legal environment
  5. Knowledge of operating systems and processes, front end customer systems as well as banking products and services
  6. Strong written & spoken English and proficient in MS Office applications
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工作地点

天津和平区津汇广场1

入职公司信息

  • 入职公司: 某大型公司
  • 公司地址: 广州天河区
  • 公司人数: 300-499人

认证资质

  • 人力资源服务许可认证

    人力资源服务许可证是由国家人力资源与社会保障相关部门颁发,代表人才经纪人所在企业可以合法开展人力资源相关业务的资质证件。展示该标签代表该企业发布此职位时已上传《人力资源服务许可证》或《人力资源服务备案证书》并经由平台审验通过。

职位发布者

郭女士/招聘顾问

刚刚活跃
立即沟通
公司Logo外企德科
北京外企德科人力资源服务上海有限公司(FESCO Adecco):官方网站:http://www.fescoadecco.com/北京外企德科人力资源服务上海有限公司(外企德科 FESCO Adecco)是值得客户信赖的人力资源解决方案提供商和全球合作伙伴,是中国人力资源服务行业最具竞争力和品牌价值的FESCO(北京外企服务集团)与全球人力资源服务行业领航者The Adecco Group(德科集团)于2010年成立的一家中外合资人力资源服务企业,为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等人力资源解决方案。目前,FESCO Adecco在浙江、陕西、重庆、深圳、苏州设立了分支机构,全国服务人数超过200万名,服务客户超20,000家。
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