数据中心运维工程师实习生/微软

As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.
Responsibilities:

• Assists other technicians with DC operation physical work to comply with procedures and safety requirements, such as SOP tasks, basic diagnostics and replacement of faulty components, decommissions, simple changes and refreshes of infrastructure cabling, network, storage and server equipment, data-bearing devices (DBDs) handling following runbook and KBs, and Microsoft policies.
• Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
• Communicates effectively across various mediums and ensures the context and message are conveyed appropriately.
• ​Follow procedures to immediately escalate data center technical, security and safety-related incidents.
• Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
• Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
• Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
• Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
• Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.

• Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
• Embodies our culture and values.

Required Qualifications

• CET4, CET6 or equivalent English proficiency (e.g., TOEFL, IELTS, etc.)
• Availability: Minimum three working days per week, with a commitment of at least six months.
• Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
• ​Desire to learn, grow, and develop new skills.
• 实习地址：河北省张家口怀来县
• 提供租房补贴