更新于 12月3日

技术支持FAE

8000-10000元
  • 深圳龙岗区
  • 1-3年
  • 本科
  • 全职
  • 招1人

职位描述

电子/半导体/集成电路
eiCan
Job Description岗位描述
•1.为客户提供产品应用技术支持及解决方案:Provide customers with product application technical support and solutions:
•1.1对客户工程师进行连接器及相关的专业技术指导,支持研发物料选型,验证,以及物料测试生产中的异常协助处理,邮件,电话或现场沟通支持;Provide connector-related technical guidance to customer R&D engineers, support customer R&D parts selection, verification, and abnormal handling in testing and mass production, by email, telephone or on-site communication and support;
•1.2客户产品生产过程异常确认,协调客诉团队及品质中心协作解决客诉异常。Confirm the abnormality in customer's production process, coordinate the customer complaint team and the quality center to resolve the customer complaint.
2.培训:Training.
2.1 制定对销售人员的培训计划,按计划完成技术培训,并进行效果确认和反馈提升;
Develop training plan for responsible sales, complete technical training according to the plan, confirm the training quality and feedback, improve.
2..2根据培训结果和销售人员的表现,进行培训计划的调整或改进培训方式,提升销售团队的技术能力.
According to the training results and sales performance, adjust the training plan or training method to improve the technical ability of the sales team.
2.3销售及客户技术问题的解答和培训。
Sales and customer technical questions answering and training.
3.产品推广及市场信息收集:Product promotion and market information collection
3.1与销售合作进行产品推广,包括对销售进行技术培训,与销售为客户提供支持,解决客户技术问题,进行技术选型支持;Cooperate with sales for product promotion, including technical training for sales, support customers together with sales, support technical selection, solve technical problems.
3.2 对市场行业信息进行收集整理及反馈,协助公司有效调整产品推广策略;Collect, sort out and feedback on market information to assist company to adjust product promotion strategies.
4:技术资料及相关报告整理:Technical files and related reports collation:
4.1工作中进行技术学习和分享,整理成自学报告进行团队内部分享讨论,并形成结论性内容;Technical learning and sharing in daily work, organized into self-study reports for sharing and discussion within the team, and forming conclusive content.
4.2产品推广培训资料,应用案例的整理分享,对销售人员进行培训,提高推广效果;Product promotion training materials, collation and sharing for application cases, training sales to improve promotion.
4.3其他技术资料学习及整理。Other technical files learning, collation.
Requirement岗位要求
•1.本科及以上学历,机械,材料等相关专业; Bachelor’s degree or above, major in mechanics, materials, etc.
•2.连接器研发或产品技术支持工作经验;熟练了解连接器生产工艺流程,能对成型,冲压,电镀等主要制程问题进行专业分析;Have working experience for Connector R&D or product technical support; Familiar with connector production process, be able to conduct professional analysis on major process issues, including molding, stamping, and plating.
•3.有较强的学习能力分析能力,为人积极并有独立工作能力; Have strong ability for learning and analysis, be active and can work independently.
•4.具备优秀的口头和书面的沟通和表达能力; Excellent verbal and written communication & presentation skills.
•5.需要良好的英语听说读写能力;CET4及以上; Fluently spoken and written English is a must; CET4 and above.
•6.需要有驾照,少量出差。Need a driver's license to adapt to business trips.

工作地点

深圳龙岗区龙岗

职位发布者

吴倩影/招聘

今日活跃
立即沟通
伍尔特(天津)电子有限公司
伍尔特电子公司成立于1976年,现今是欧洲最大的电感类产品供应商以及德国的五大线路板制造商之一,专门开发、设计、经营线路板,电子元器件,太阳能等电子产品,已在法国、英国、美国、比利时、奥地利、芬兰、香港、台湾、新加坡等地拥有十几家分公司。2007年2月伍尔特电子全资收购了美商Midcom公司,成为一个以中国、美国、德国为研发基地的开创性的电感、变压器、EMC器件制造商。伍尔特(天津)电子有限公司隶属于德国伍尔特集团,成立于 2002年 4月,占地面积6402平方米,是伍尔特电子集团在中国设立的销售和物流中心。产品涵盖各种电子元器件和机构件,包括各种磁环、电感、变压器、电路保护器件、射频元器件、电源模块、电容、电阻、物联网无限模块、晶振、各种连接器和开关等。我司拥有遍布全国主要城市的一线销售工程师,我们拥有强大的销售支持团队,包括客服人员、电话销售团队、FAE、技术顾问和质量专员。我们服务超过4,000家的客户,涵盖了各个工业门类。伍尔特电子拥有丰富的产品线,涵盖EMC组件,电容,电源模块,连接器,开关,晶振,大电流端子,LED等。Wurth Elektronik is an Allied Company of the internationally active Wurth Group, which had a more than 60 years history and employed nearly 58000 people and reached a turnover of about 7.5billion Euro in 2009. Wurth Group has a big contribution in Germany, which invested many communal facilities, such as schools& museum. As one of the five leading circuit board manufacturers of Germany and the biggest supplier of inductor products in Europe, Wurth Elektronik was founded in 1976 and extends the competence range from Printed Circuit Boards, Bus systems and Inductors to Solar modules, which offices& branches are overall in more than 10 countries, France, UK, USA, Austria, Finland, Hongkong, Taiwan& Singapore. Wurth Electronic Tianjin Co., Ltd. was founded in April 2002, is the first sales subsidiary company wholly-owned by Wurth Elektronik, which develops, manufactures and distributes inductors and EMC components like chip beads, patented snap-ferrites, common-mode-chokes& other EMC materials. In Feb.2007, Wurth Elektronik became to a manufacturer offering of transformers for analog, digital, power and LAN applications base on China, Ameria and Germany for the research center by acquiring US transformer manufacturer Midcom Inc.,.伍尔特电子公司www.we-online.com伍尔特集团http://www.wuerth.com/web/en/wuerthcom/index.php
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