400-885-9898
职位描述
写字楼办公室英文设备设施管理
DUTIES & RESPONSIBILITIES
Client Management
- Single point of Management Control for FM on the Client site - day to day Client liaison and relationship management
- Ensuring Client satisfaction through excellent facilities management planning, advice and support and measured by Contract SLA / KPI
- Compile the appropriate monthly/quarterly/annual reporting for the Client
Operations Management
- Overall Management for Property Engineering & Operations and Facilities Services to Client, China
- Acting as the Country Lead and being the emergency escalation point to Client client’s representative
- Establishment of positive relationships with the Facilities Management Team, and Client’s staff inclusive of coordinating all-hands social gatherings Communicate operating philosophy, objectives and expectations to the onsite facilities management teams
- Understand the Facilities Management scope for Client assigned and develop Client specific processes / playbook in line with Regional.
- Advise and support Client and Facilities Managers team across a range of facilities management issues including:
- Preparing and managing operational budgets and savings. Ensure savings targets are met.
- Preparing monthly Check Request and get Client’s approval
- Conduct facilities management operations audits
- Timely to prepare all service agreement renew and ensure all the service contracts (vendor contract) be in place without expiry
- Overall management for all JLL principal contractors with carrying out of regular meeting and SLA/KPIs measurement.
- Overall management for all 3rd party service vendors with carrying out of regular meeting and SLA / KPIs measurement
- Ensure all 3rd party service contracts are in place without service expiry
- 24/7 support for all incidents in China, backup as JLL contact window for Client during emergency events.
- Drive innovation, continuous improvement and best practices.
Health and Safety
- Ensure compliance with statutory regulations on fire, health and safety standards
- Ensure all safety procedures, including Emergency Procedures are maintained at all times.
- Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment
Others
- Overall management of the savings program for Client China and ensure savings targets are achieved
- Liaison and interaction with other Jones Lang LaSalle teams (as appropriate) to deliver quality property related advice to Client
- Share best practices / benchmarking information with the assigned owner of best practices for Jones Lang LaSalle
Human Resource Management
- Provide the leadership to the Facility Management team for Client, China
- Overall responsibility for the management of a team of over 20 onsite facilities and property management employees
- In consultation and collaboration with line manager, oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.
- Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration in a regular basis and further discuss with Client team
Reports & Meetings
- Consolidating & review all reports for review and submission
- Attend Regular Sourcing, Finance, operations, Client, and Vendor meetings.
EMPLOYEE SPECIFICATIONS
Experience, Education & Qualifications
- Bachelor Degree in any discipline, preferable in administration management, building and facilities management
- Minimum of 8 years’ experience in the corporate real estate, facilities and /or property management industry
Competency Profile
- Client relationship management skills
- Understanding of facilities management and an ability to translate that understanding into advice
- Acumen in financial planning and management
- Good planning and organisational skills to prioritise work and meet tight deadlines.
- Sound computer skills in Microsoft Office, MS project & excel
- Demonstrate initiative leadership, responsiveness and creativity.
- Good written and verbal communication skills
- Self-confident and motivated
- Flexibility and adaptability
- Ability to support others / the team in achieving goals
- Ability to think on your feet and effectively deal with stress in a supportive environment is also considered necessary
- Ability to quickly establish and effectively use relationships / contacts with Jones Lang LaSalle colleagues and Client
工作地点
上海静安区兴业太古汇
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仲量联行关于仲量联行仲量联行（纽约证交所交易代码：JLL）是专注于房地产领域的专业服务和投资管理公司，致力于帮助房地产业主、用户和投资者成就商业愿景。仲量联行是《财富》500强上榜企业，业务遍及全球80个国家，拥有近300个分公司，员工总数超过77,000人。2016年度业务营收达58亿美元，总收入68亿美元，代表客户管理和提供外包服务的物业总面积逾44亿平方英尺（约4.09亿平方米），并协助客户完成了价值1,360亿美元的物业出售、并购和融资交易。截至2017年第一季度末，仲量联行旗下的投资管理业务分支“领盛投资管理（LaSalle Investment Management）”资产总值达580亿美元。更多信息请浏览www.jll.com仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的16个国家拥有95个分公司，员工总数超过36,800人。在“2016年国际物业奖”评选中，仲量联行荣膺“全球最佳房地产咨询公司”和“亚太区最佳房地产咨询公司”。此外，根据监测全球房地产交易量的独立机构Real Capital Analytics的数据显示，仲量联行连续六年蝉联亚太区房地产投资顾问公司榜首。www.jll.com/asiapacific在大中华区，仲量联行目前拥有超过2,200名专业人员及14,000名驻场员工，所提供的专业房地产服务遍及全国80多个城市。在“2016年国际物业奖”评选中，仲量联行再度荣膺“中国最佳房地产咨询公司”，连续六年获此殊荣。www.joneslanglasalle.com.cn
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