Web production officer 网站营运主任

岗位职责:
• Develop and implement technical solutions under banking digitizations, automation and digital messaging area using industry standard code and development framework.
• Test and evaluate technical solutions to ensure that they are efficient and effective.
• Troubleshoot and resolve technical issues related to the front end applications and relevant work platforms such as SharePoint, AEM..etc.
• Ensure high quality of work by consistently taking responsibility for one's own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors.
• Create and maintain technical documentation, including user manuals, technical specifications and system diagrams.
• Keep up-to-date with new developments in technology and make recommendations for improvements to existing systems.
• Oversee the productivity rating for their individual shift and work closely with Creative Leads to identify any challenges and lapses that can be addressed.
Leadership & Teamwork
• Ensure a steady improvement in his/her own design skills and capabilities by planning and organising collaborative work and in-house cross-training opportunities.
• Assist the Technical Leads in developing the team's annual and quarterly training plans.
• Contribute to the team in achieving monthly average performance targets for Productivity and Quality scores.
• Work collaboratively with other members of I & A to find optimal solutions to meet technology requirements.
• Ensure up to date knowledge on HSBC brand guidelines by actively participating in training sessions, and team knowledge sharing.
• Puts the need of the greater team ahead of his/her own needs, ensuring the team's growth and improvement is of priority.

任职要求:
Functional Knowledge:
• Bachelors degree in Computer Science, Information technology or a related field.
• 2+ years of experience in technical support or technical specialist role.
• Strong knowledge and experience of technical systems including online platforms and cloud computing infrastructure.
• Proficiency in Mac OS, Microsoft Windows and MS Office applications.
• Web experience: Working knowledge of HTML5, CSS, and web design principles.
• Knowledge of emerging digital technologies such as automations and AI development.
• User-centric/customer-centric design theory : experience with user research, rapid prototyping, information architecture, user stories and persona writing is preferred.
• Good written and verbal communication and presentation skills.
• Strong focus on simplicity vs complexity in both communicating and translating briefs into technical specifications.
• Able to generate and consistently provide innovative and creative ideas, working within corporate, guidelines but challenging brief provided and questioning traditional approaches as necessary.
• Extremely client-focused, with positive attitude; able to negotiate effectively, communicate at all levels and able to work well under pressure
• Ability to network with other resources and specialists around the business as appropriate.
• Genuine enthusiasm for technical development and willing to share knowledge and experience technology resources, articles and other inspiration with others.
Others:
• Develop professional and harmonious relationships with DPS customers through constant, personal communication aimed at obtaining a clear understanding of the business objectives and the situational context of their project requirements.
• Enables and promotes collaboration between other Tribes and Chapters to deliver a much more effective solution to clients and stakeholders.
• Maintain proficiency in current versions of software required for performing duties within HSBC.
• Puts emphasis and acts upon the HSBC purpose and values.
福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。