400-885-9898
职位描述
机械设备泵机电设备机械制造船厂
主要职责：Primary Responsibilities:
•To handle customer claims for Weihai factory and other BUs as well.
•To perform on-stie service, investigate customer issues and provide solutions at customer site.
•In-house repair, coordinate with order dept. operations, and sales when necessary.
•Dominate and track after-market issues, from receiving claims to closing them, continuously follow up and coordinate necessary departments to get involved.
•On-site repair, coordinate with end user, partner and sales when necessary.
•On-site installation, commissioning support on request.
•Provide pump training and technical support to business partners and end users.
•To write in-house repair report, or site repair report, or site service report, or customer visit report when job is done.
•To record all information, data, reports.
•To write service instruction when required.
•To participate in aftermarket strategy initiatives when required.
•To support production work when required.
•Other works assigned by manager.
•To handle customer claims for Weihai factory and other BUs as well.
•To perform on-stie service, investigate customer issues and provide solutions at customer site.
•In-house repair, coordinate with order dept. operations, and sales when necessary.
•Dominate and track after-market issues, from receiving claims to closing them, continuously follow up and coordinate necessary departments to get involved.
•On-site repair, coordinate with end user, partner and sales when necessary.
•On-site installation, commissioning support on request.
•Provide pump training and technical support to business partners and end users.
•To write in-house repair report, or site repair report, or site service report, or customer visit report when job is done.
•To record all information, data, reports.
•To write service instruction when required.
•To participate in aftermarket strategy initiatives when required.
•To support production work when required.
•Other works assigned by manager.
基本要求 / Qualifications Required:
•Has 5 years above hands on experience on aftermarket service.
•Be familiar with pumps, valves, or relevant equipment.
•Has the experience with equipment parts, configuration and BOM structure.
•Be able to understand the sectional view/explosion diagram/schematic diagram of the product.
•Be able to understand the dimension drawings of components and parts and be clear about the specific contents of each annotation
•Be familiar with necessary professional tools like service portal, CRM, SAP, etc.
•Generic computer Skills: MS Office suite, outlook, etc.
•Willing to do physical work in tough environment and willing to travel frequently.
•Proficient in using various hand tools and some commonly used mechanical inspection tools/measuring instruments, etc.
•Has 5 years above hands on experience on aftermarket service.
•Be familiar with pumps, valves, or relevant equipment.
•Has the experience with equipment parts, configuration and BOM structure.
•Be able to understand the sectional view/explosion diagram/schematic diagram of the product.
•Be able to understand the dimension drawings of components and parts and be clear about the specific contents of each annotation
•Be familiar with necessary professional tools like service portal, CRM, SAP, etc.
•Generic computer Skills: MS Office suite, outlook, etc.
•Willing to do physical work in tough environment and willing to travel frequently.
•Proficient in using various hand tools and some commonly used mechanical inspection tools/measuring instruments, etc.
工作地点
环翠区赛科泵业(威海)有限公司金诺路120号
认证资质
营业执照信息
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职位发布者
祝凯丽/HR
刚刚活跃立即沟通
赛科泵业(威海)有限公司赛科（CIRCOR）为世界上极端和关键应用领域提供设计和制造从阀门到仪表，从执行器到泵，从电机到调节器的产品系统和服务。赛科的使命是为关键任务领域提供智能的、可靠的流体控制解决方案。公司有诸多公认的品牌(Allweiler®，Houttuin™，Imo®，RTK®，Schroedahl®，Tushaco®，Warren®和Zenith®)及多元化的产品，可充分满足客户的关键需求。赛科成立于1999年，服务于多个领域：通用工业，电力，船舶，能源，航空航天和国防等。赛科的销售和生产制造分布在美国，墨西哥，加拿大，意大利，德国，法国，英国，荷兰，中国，摩洛哥，阿拉伯联合酋长国，马来西亚，新加坡和印度。赛科在全球的员工超过3500人。我们在全球和650家以上的全球战略销售合作伙伴和在100多个国家拥有7000多位客户。赛科亚太的办公点分布于在中国、新加坡和印度。赛科中国在上海，北京，威海分别设立了办公室。其中赛科威海工厂目前为工业及商业船舶市场制造离心泵和三螺杆正排量泵，工厂附近高速公路、航空、铁路和海运等交通方式便利，具有特别的战略性优势。
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