✓ As key customer touchpoint, you will help customers through online chat, email, or telephone. operate from 8 hours per day, 5 days per week to ensure optimal reach through different channels ✓ Best prepare boutique visit by giving Product and Boutique information, assisting in boutique appointments… ✓ Proactively drive customers to boutiques and connect customers with the appropriate boutique colleagues to ensure the most luxurious customer journey