MEET Operations Analyst

ROLE SUMMARY
The Asia Pacific (APAC) Meetings, External Engagements, & Travel (MEET)
Analyst position is responsible for processing MAPP (My Anti-Corruption
Processes and Policies) transactions through the receipt, processing, and post
completion quality and compliance checks.
This Analyst will demonstrate accountability and integrity in the face of
challenge and respond to change with agility, optimism, and innovation. They
will collaborate cross-functionally as appropriate.
This role will be based in Dalian, China and work with the payments team,
regional sourcing team, and other COEs as appropriate. The Analyst will report
directly to the APAC MEET Operations Team Lead.
POSITION RESPONSIBILITIES
● Receive, review and document all transactions coming into the Service
Center
● Closely monitor any Meeting Planning Agencies (MPAs) assigned to
transaction, ensuring that the logistics actions for the events are completed
in accordance with SLAs (Service Level Agreements) and to the quality expected
from Pfizer
● Ensure assigned My Anti-Corruption Processes and Policies (MAPP)
transactions are compliant with MAPP policy, Country Annex, Country Profile,
MEET Standards and are properly documented across MEET systems.
● Detailed review / submission of all MEET data/submissions to ensure
accuracy
● Responsible for completing compliance check list of compliance
activities
● Ensure that contracts and letters for MEET transactions are reviewed
and signed appropriately
● Create and execute healthcare contracts for external healthcare
professionals, ensuring fair market value is accurate (per FMV calculator) and
the healthcare provider (HCP) is qualified (CV review)
● Work with market colleagues or business leaders to identify MAPP /
HCP related transaction and support field force as needed with applicable
meetings
● Work with Business to resolve any errors, issues, or rejections
resulting from transaction review
● Perform exception remediation as needed
● Collect audit support and documentation review for transaction
● Post-event reconcile budget / plan to outcome
● Complete other close-out activities as needed
● Support payment and processing activities as needed including getting
account info, vendor maintenance, meeting PO, card management, down payments,
and individual logistics payments
BASIC QUALIFICATIONS
● Ability to balance demand from multiple stakeholders
● Proficiency in PC skills (MS Excel, Word, PowerPoint) required
● Good organizational skills to coordinate and manage multiple priorities
● Strong technical skills in managing transactions within a global system
● Strong written and verbal communication skills enabling effective
communication with all levels of management
● Strong customer service skills and mindset
● Understanding of accounting terms and financial cycle
● Understanding of compliance/financial controls
● Strength with multitasking and ensuring accurate detail
● Ability to work under pressure and to handle several projects at once
● High level of self-motivation, energy and flexibility
● Strong interpersonal and organizational skills
● SAP / Ariba experience preferred
● Highly focused on customer service
PREFERRED QUALIFICATIONS
● Typical Years of Experience: Over 2 years of experience in
compliance, and customer focused operations with significant volumes and risk
(incl. audit and/or finance experience)
● Minimum of bachelor’s degree in Business, Finance, or a related
discipline
● Fluency in English and Chinese is a must;
● Strong compliance experience and financial or audit controls
background.
● Demonstrated ability to work as a team: the ability to influence and
collaborate with peers to achieve meaningful outcomes and create business impact
● Comfort with ambiguity, anticipates changes, and influences direction
of innovative operational strategies
● Experience with accounting or compliance/audit transactions,
preferably in a shared service with strong compliance controls
● Previous experience with pharmaceutical companies
● Understanding of MAPP Policy terms and healthcare compliance policies
● Experience with Foreign Corrupt Practices Act transactions preferred
● Proficient written and verbal skills to enable effective communication with
all levels of management
● Strong technical skills in managing transactions within a global system


Pfizer is an equal opportunity employer and complies with all applicable equal
employment opportunity legislation in each jurisdiction in which it operates.
Quality Assurance and Control