Communication Manager（外企-SAP系统升级）

SCOPE
OF WORK
Change & Communications Manager is responsible for oversight of change management
activities including creation and execution of a change plan across three areas.
o Change & engagement - Identify and
engage user stakeholders, assess change impact, create user journeys to support
end-users through the change, create, and drive a change adoption plan,
determine change readiness, and measure change adoption.
o Communication - Create and execute a
communication strategy, using different channels and forums such as e-mail,
SharePoint, posters, banners, tv-screens, movies, etc.
o Training - Perform learning needs analysis
and determine learning strategy, create training materials, and facilitate user
training.

WORK
REQUIREMENTS
We are looking for the following candidate.

Education & Experience
·
Minimum of 5 years relevant
working experience in the area of change management, communication, and/or
education
·
Functional knowledge of
organizational change management
·
Experience with implementation
of changes in a cross-cultural, cross-functional, and fast-paced project
environment
·
Experience working in a project
team and in leading change and communication activities.
·
Experience with setting up user
journeys, adoption plans, change adoption survey and/or customer satisfaction
surveys (Voice of the Customer)
·
Experience with a global
transformation project
and experience with ERP projects is preferred.
·
Ability to translate
information to effectively communicate with all levels of the business.
·
Coordinate all activities with
the Asia project manager and global change manager.
·
Collaborate with Asia sector
ERP change managers for Asia program alignment.
Skills & Competencies
·
Creative and initiative-taking
·
Driven, enthusiastic and
persistent
·
Strong interpersonal and
organizational communication
·
Professional writing and
presentation
·
Excellent stakeholder
management
·
Pragmatic mindset, ability to
detect change management related needs and translate them in the appropriate
action
·
Ability to establish and
maintain strong relationships on different levels in the organization
·
Ability to facilitate/ host
program events.
·
Result oriented with a high
sense of responsibility and accountability
·
Flexibility and ability to
quickly learn and shift between projects
·
Being motivated and result
oriented with a high sense of responsibility, ownership, and accountability.
·
Showing commitment and
flexibility (going the extra mile) while ensuring timely and effective delivery
of solutions.


OTHER
REQUIREMENTS
·
Good
English Communication Skill (Toeic 700 above)
·
Good
E-mail instruction Writing in English and Chinese
·
Good
at using Microsoft tools (e.g. word, excel, power point)
·
Able
to collaborate
with international teams and drive immediate effectiveness and efficiency.
·
Effective
communication and social skills to deal with diverse cultures and departments.
·
Team
player with a pro-active attitude, flexible and highly committed.