售后服务工程师

工作职责Responsibilities
1.负责对经销商服务人员的培训工作Responsible for the training of dealer service personnel；
2.负责协助经销商服务人员对最终用户的协助服务和直接服务Responsible for assisting dealer service personnel in assisting and providing direct services to end users ;
3. 重大质量故障的分析、处理Analyze and solve major quality failures;
4. 指导经销商做好配件和专用油的库存管理与经营Guide dealers to do inventory management and operation of spare parts and special oil;
5. 市场质量问题反馈及产品改进建议Feedback market quality issues and product improvement suggestions;；
6. 培训材料的编制Preparation of training materials；
7. 侧重进口及高端产品服务Focus on imports and high-end products and services；
8. 完成领导交办的其它任务Complete other tasks assigned by the manager
任职资格Qualifications
1.应聘者需具备机械类专业大专及以上学历，且已顺利获得毕业证书及学位证书。
Candidates should have a full-time college degree or above in mechanical major, and have successfully obtained graduation certificate and degree certificate；
2.熟悉农机产品基本结构、原理，掌握机械、液压、电器基本知识Familiar with the basic structure and principle of agricultural machinery products, master the basic knowledge of machinery, hydraulics and electrical appliances；
3.熟悉动力换挡变速箱，有动力换挡变速箱维修经验Familiar with power shift transmission, have power shift transmission maintenance experience；
4.有较强的农机维修技能和客户关系处理技能 Have strong agricultural machinery maintenance skills and customer relationship skills；
5.三年以上高端农机产品服务经验More than 3 years high end agricultural machinery experience；
6.基本的英语听说读写能力，能够阅读英文技术文档，进行基本的国际交流。Have basic English listening, speaking, reading, and writing skills, be able to read English technical documents, and conduct basic international communication;
7.需适应长期出差Able to travel for a long time。