具体工作内容：
Manage all quality issue after SOP regarding to the 0km.
处理SOP后所有零公里的质量问题
Manage all production process (project and series phases) quality and product quality in production.
处理所有生产过程(项目和批量阶段)和产品的质量问题
Deploy safe launch of new project with customer team and regular audit of mass production.
开展与客户组有关新项目的安全投产和已量产项目的相关审核
Report all quality figures to quality department regularly include internal production quality performance and external quality performance e.g. customer scorecard.
定期汇报质量数据，包括内部生产质量绩效和外部质量绩效，如顾客记分卡
Introduce quality tools/methods to ensure plant process quality.
为确保工厂过程质量导入质量工具和方法
Quick response when customer resident find some defects happened in customer side.
当客服在客户方发现质量缺陷时快速反应
Support EHS tasks implement for customer resident.
支持现场客服环境健康安全工作的开展。
具体岗位职能：
Responsible contact for all those customer quality issues with all concerned customs after SOP.
负责SOP后同客户关于质量问题的沟通。
Support customer team and production team to communicate with customer concerning quality problems.
支持客户组和生产部与客户沟通其关注的质量问题。
Strongly support customer to clarify whether the problems come from our product quality.
积极主动同客户确认其抱怨问题是否来自于博泽的产品质量。
Bring all customer complaints regarding to the 0km problems to the plant and respond quickly to customer.
反馈零公里的质量问题给工厂，并给客户快速的响应。
Organize problem resolving regarding to customer complaints.
组织关于客户抱怨的分析 。
Responsible provide 8D report or analysis report to the customer for Brose product quality problems on time.
负责按时向客户提交关于博泽产品质量问题的8D报告或分析报告。
Corrective action responses and conduct follow-up verification.
纠正措施的响应并实施后续的确认。
Responsible to create customer and process quality notification in SAP and tracking it closed in time.
负责在SAP中创建客户&过程质量问题抱怨并跟踪及时关闭。
Responsible process and product quality in the production line.
负责生产线生产过程和产品的质量 。
Responsible for safe launch related jobs (such as Line side review, QORL,etc.) of new project and follow–up the corrective action situations.
负责新项目安全交接相关的工作（如线边审核、QORL报告等）并跟踪整改措施完成情况。
Responsible for internal iLPA audit and follow–up the corrective action situations.
负责内部分层审核和跟踪整改措施完成情况
Support for internal process audit & product audit and follow–up the corrective action situations.
支持内部过程审核和产品审核，并跟踪整改措施完成情况。
Stop production or block material and finish goods in case of high risk of quality issue, to ensure no failure parts delivered to customer.
在发现重大质量隐患或风险时，停止生产线生产并隔离可疑原材料和成品，以确保无缺陷件发给客户。
Support production line to continuous improvement process/product quality.
支持生产线过程和产品质量的不断改善。
Report regularly for customer quality data of customer scorecard and maintain quality part of customer portal timely.
定期汇报客户质量数据如客户计分卡，及时维护客户门户网站内的质量相关内容。
Responsible to calculate and collect all quality statistic report in daily/ weekly/ monthly
负责计算和收集质量统计日/周/月报告。
Share experience with other plants about handling quality issue by sharepoint(Top-Q,Q-alert).
通过共享平台（如Top-Q,Q-alert）与其它工厂分享处理质量问题的经验。
when customer resident feedback the defect found in customer side, guide customer resident to make a containment action for customer in time, and feedback to customer resident about the analysis result and the action plan from the plant in time
接到客服反馈的客户端问题后，指导客服及时在客户端采取临时围堵措施，并及时反馈给客服博泽工厂的分析结果和采取的行动计划。
Keep close contact with customer resident to understand the customer’s requirement and make customer to be satisfied.
与客服保持紧密的联系以了解客户需求并满足客户需要。
Support EHS tasks implement(such as safety training and risk identify,etc.) for customer resident.
支持现场客服环境健康安全工作(如安全教育、风险识别等)的开展。
Introduce quality tools/methods to ensure plant process quality and monitor the implementation effect.
为控制工厂过程质量导入质量工具和方法,并监控执行效果
Tasks that are for the benefit of the Brose Beijing operation assigned by Quality Manager or the General Manager. (These tasks could be cross functional)
完成质量经理和总经理分配的其他任务。
工作经历及技能要求：
Minimum 3 years experience in product Engineering or in Quality management in the automotive industry or ancillary industry.
3年以上在汽车行业或汽车零部件行业，产品设计或质量管理的经验
Good communication skill with internal and external.
良好的对内对外的沟通技巧
Comprehensive knowledge of error prevention and quality planning methods
知悉防错和质量策划方案
Comprehensive knowledge of the production methods in use
掌握生产相关的方法
Basic knowledge of environmental law and environmental technology
具备环境法律、法规的基础知识
Certified and auditor
有审核员资质
APQP, PPAP, SPC, FMEA, MSA, 8D
熟悉TS五大工具及8D工具
外语要求：英文：具备读写能力