1. 订单处理和跟进 • 协助外贸业务员处理客户的订单,确保订单的顺利执行。 • 跟进订单进展,确保按时交货。 1. Order Processing and Follow-up • Assist the foreign trade salesperson in processing customer orders and ensuring smooth execution. • Follow up on order progress and ensure timely delivery. ⸻ 2. 客户沟通与维护 • 通过邮件、电话等方式与客户保持联系,解答客户的疑问。 • 协助业务员处理客户反馈,维护客户关系。 2. Client Communication and Relationship Maintenance • Maintain communication with clients via email, phone, etc., and answer any questions they may have. • Assist the salesperson in handling customer feedback and maintaining customer relationships. ⸻ 3. 报关和物流安排 • 协助办理货物的出口报关手续。 • 协调和跟进货物的运输和物流安排,确保运输的顺利进行。 3. Customs Declaration and Logistics Arrangement • Assist in handling export customs declaration procedures for goods. • Coordinate and follow up on the transportation and logistics arrangements to ensure smooth delivery. ⸻ 4. 单据和合同管理 • 准备和管理相关的外贸单据(如商业发票、装箱单、合同等)。 • 确保所有文件符合客户和国际贸易的要求。 4. Documentation and Contract Management • Prepare and manage related foreign trade documents (such as commercial invoices, packing lists, contracts, etc.). • Ensure that all documents comply with client and international trade requirements. ⸻ 5. 数据和报告整理 • 汇总和整理订单、销售、库存等数据,定期向上级报告。 • 提供市场调研数据和竞争分析报告,帮助业务人员制定销售策略。 5. Data and Report Compilation • Summarize and organize data such as orders, sales, and inventory, and report to superiors regularly. • Provide market research and competitive analysis reports to assist sales staff in developing sales strategies. ⸻ 6. 参与外贸谈判与报价 • 协助外贸业务员准备报价单、合同及其他销售相关文件。 • 有时参与到客户谈判中,协助业务员确定价格和交货条款。 6. Participation in Foreign Trade Negotiations and Quotations • Assist the foreign trade salesperson in preparing quotations, contracts, and other sales-related documents. • Occasionally participate in customer negotiations, assisting the salesperson in determining pricing and delivery terms. ⸻ 7. 翻译与语言支持 • 提供翻译服务,协助处理国际客户的邮件、合同及其他文件。 • 在必要时协助业务员进行口头和书面的语言沟通。 7. Translation and Language Support • Provide translation services and assist with international clients’ emails, contracts, and other documents. • Assist the salesperson with oral and written communication when necessary. ⸻ 这样,你可以方便地参考中英文对照版本,帮助理解外贸业务助理的工作职责。
Afianci provides solutions in international business. Founded in Brazil with a global presence, the company maintains its own offices in South America and Asia, and has exclusive representatives in Europe, Oceania, North and Central America connecting our customers worldwide.