体外诊断产品专员

Main responsibilities include:
1. User training on DIESSE solutions (reagents, software, and analyzers)
2. Guarantee continuous training and support to the distributor’s sales force
3. Conduct demonstrations, presentations and promotional activities of DIESSE solutions both at the DIESSE office and at the customer’s site
4. Produce and keep updated the marketing and technical documentation necessary to support all the solutions of the product lines proactively
5. Servicing the needs and replying to questions of the existing customers quickly
6. Collaborate proactively with the Corporate Marketing, Service, R&D and Quality teams to ensure the best possible customer support
7. Contribute to the resolution of problems or improvements on the performance of DIESSE solutions (reagents, software, and analyzer)
8. Increase business opportunities and support commercial activities
9. Monitoring performance of distributors technical teams and motivating them to constantly improve on a regular basis
10. Collecting customer feedback and suggestions and share with our team
11. Keeping up to date with products, competitors and market trends
12. Prepare technical reports in local language to participate in tenders and offers
13. Participate in scientific conferences/ events to strengthen DIESSE's image and promote its solutions
14.Contribute to the creation of promotional materials (presentations, brochures) and scientific studies, also at customer’s site
15. Support the distributors in the China/APAC region on the marketing/technical side of product applications
16. Develop and work on our WeChat account articles and improve performance
主要职责包括:
- 对DIESSE解决方案（试剂、软件和分析器）进行用户培训
- 保证对经销商销售团队的持续培训和支持
- 在DIESSE的办公室和客户处进行DIESSE解决方案的演示、介绍和促销活动。
- 主动制作并不断更新必要的产品推广与技术文件，以支持所有产品线的解决方案。
- 服务于现有客户的需求并且回答客户提到的问题和咨询
- 与公司市场部、服务部、研发部和质量部合作，确保提供最佳的客户支持。
- 协助解决有关DIESSE解决方案（试剂、软件和分析仪）性能的问题和改善其性能
- 增加商业机会，支持商业活动
- 定期监测经销商技术团队的表现，激励他们不断改进
- 收集客户反馈与建议
- 了解产品和竞争对手的最新情况
- 用当地语言编写技术报告，参与投标和报价项目
- 参加科学会议/活动，以加强DIESSE的形象并推广其解决方案
- 为销售人员制作宣传材料（介绍、手册）和科学报告，包括在客户/临床处
- 在产品应用方面支持中国区的代理商
- 协助与核查我们的微信公众号的文章并提高其影响力