400-885-9898
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职位描述
销售运营
Reporting to:
EL Sales Support Specialist - Sales Process
EL Sales Support Specialist - Sales Process
Your role and responsibilities (Mandatory)
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: onsite.
This role is contributing to the EL Marketing & Sales Team in China.
You will be mainly accountable for:
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: onsite.
This role is contributing to the EL Marketing & Sales Team in China.
You will be mainly accountable for:
- Supports a proper implementation and communication of the sales processes, e.g., opportunity to order, quotations process, order handling.
- Act as owner of sales related process, collaborate with cross functional teams to understand process bottlenecks and lead optimization projects to address the inconsistency.
- Act as the champion of sales tools, e.g., Salesforce, Conga, iProcess, Ep site, and a representative of lead business for all tools-related topics in the assigned area.
- Collect the business requirements from Sales team about the sales processes and develop new tools accordingly to enhance sales efficiency. Responsible for improvements of all sales tools based on business evaluation to achieve simplification and increase user acceptance.
- Set up training framework and collaborate with various teams to organize training sessions to Sales team, e.g., session of product knowledge, sales process and tools, proper communication and updates on issues related to tools development and new functionalities.
- Build up and maintain sales documents library, e.g., commercial documents, technical documents, process white paper, tool manual, guidelines, and updates.
Qualifications for the role (Mandatory)
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum 5 years of experience in process management or project management, preferably within sales operations.
- Demonstrated experience in leading cross-functional collaboration projects, with a strong ability to understand business needs, identify process bottlenecks, and drive optimization initiatives.
- Excellent communication and interpersonal skills, with the ability to effectively engage, influence, and train stakeholders at all levels.
- High proficiency in Salesforce; experience with tools like CPQ is a plus.
- Experience in developing training materials and conducting user training sessions.
- Fluent in English writing and oral is essential.
More about us
ABB is a technology-based provider of power and automation products, systems, solutions and services. Building on our core strength of technology leadership, pioneering spirit and a sustainable approach to business, ABB helps our customers to become more profitable while lowering environment impact.
ABB is a technology-based provider of power and automation products, systems, solutions and services. Building on our core strength of technology leadership, pioneering spirit and a sustainable approach to business, ABB helps our customers to become more profitable while lowering environment impact.
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工作地点
厦门翔安区ABB工业中心
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ABB
ABB（ABBN: SIX Swiss Ex）是全球技术领导企业，为数字化行业提供全面的产品、服务与解决方案。基于超过130年的创新历史，ABB成为以客户为中心的数字化行业领军者，拥有全球领先的四大业务——电气、工业自动化、运动控制、机器人及离散自动化，以及通用的ABB Ability™数字化平台。ABB集团业务遍布全球100多个国家和地区，雇员达14.7万。ABB在中国拥有研发、制造、销售和工程服务等全方位的业务活动，40家本地企业，1.8万名员工遍布于142个城市，线上和线下渠道覆盖全国300多个城市。ABB is a pioneering technology leader with a comprehensive offering for digital industries. With a history of innovation spanning more than 130 years, ABB is today a leader in digital industries with four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics& Discrete Automation, supported by its common ABB Ability™ digital platform. ABB operates in more than 100 countries with about 147,000 employees. ABB has a full range of business activities in China, including R&D, manufacturing, sales and services, with 18,000 employees located in 142 cities, 40 local companies, and online and offline channels across over 300 cities.
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