更新时间 5月19日

APP

Account Director

3.5-5.5万

上海静安区
10年以上
本科
全职
招1人

写字楼办公室英文设备设施管理

DUTIES & RESPONSIBILITIES

Client Management

Single point of Management Control for FM on the Client site - day to day Client liaison and relationship management

Ensuring Client satisfaction through excellent facilities management planning, advice and support and measured by Contract SLA / KPI

Compile the appropriate monthly/quarterly/annual reporting for the Client

Operations Management

Overall Management for Property Engineering & Operations and Facilities Services to Client, China

Acting as the Country Lead and being the emergency escalation point to Client client’s representative

Establishment of positive relationships with the Facilities Management Team, and Client’s staff inclusive of coordinating all-hands social gatherings Communicate operating philosophy, objectives and expectations to the onsite facilities management teams

Understand the Facilities Management scope for Client assigned and develop Client specific processes / playbook in line with Regional.

Advise and support Client and Facilities Managers team across a range of facilities management issues including:

Preparing and managing operational budgets and savings. Ensure savings targets are met.

Preparing monthly Check Request and get Client’s approval

Conduct facilities management operations audits

Timely to prepare all service agreement renew and ensure all the service contracts (vendor contract) be in place without expiry

Overall management for all JLL principal contractors with carrying out of regular meeting and SLA/KPIs measurement.

Overall management for all 3rd party service vendors with carrying out of regular meeting and SLA / KPIs measurement

Ensure all 3rd party service contracts are in place without service expiry

24/7 support for all incidents in China, backup as JLL contact window for Client during emergency events.

Drive innovation, continuous improvement and best practices.

Health and Safety

Ensure compliance with statutory regulations on fire, health and safety standards

Ensure all safety procedures, including Emergency Procedures are maintained at all times.

Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment

Others

Overall management of the savings program for Client China and ensure savings targets are achieved

Liaison and interaction with other Jones Lang LaSalle teams (as appropriate) to deliver quality property related advice to Client

Share best practices / benchmarking information with the assigned owner of best practices for Jones Lang LaSalle

Human Resource Management

Provide the leadership to the Facility Management team for Client, China

Overall responsibility for the management of a team of over 20 onsite facilities and property management employees

In consultation and collaboration with line manager, oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.

Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration in a regular basis and further discuss with Client team

Reports & Meetings

Consolidating & review all reports for review and submission

Attend Regular Sourcing, Finance, operations, Client, and Vendor meetings.

EMPLOYEE SPECIFICATIONS

Experience, Education & Qualifications

Bachelor Degree in any discipline, preferable in administration management, building and facilities management

Minimum of 8 years’ experience in the corporate real estate, facilities and /or property management industry

Competency Profile

Client relationship management skills

Understanding of facilities management and an ability to translate that understanding into advice

Acumen in financial planning and management

Good planning and organisational skills to prioritise work and meet tight deadlines.

Sound computer skills in Microsoft Office, MS project & excel

Demonstrate initiative leadership, responsiveness and creativity.

Good written and verbal communication skills

Self-confident and motivated

Flexibility and adaptability

Ability to support others / the team in achieving goals

Ability to think on your feet and effectively deal with stress in a supportive environment is also considered necessary

Ability to quickly establish and effectively use relationships / contacts with Jones Lang LaSalle colleagues and Client

上海静安区兴业太古汇

公司介绍

关于仲量联行仲量联行（纽约证交所交易代码：JLL）是专注于房地产领域的专业服务和投资管理公司，致力于帮助房地产业主、用户和投资者成就商业愿景。仲量联行是《财富》500强上榜企业，业务遍及全球80个国家，拥有近300个分公司，员工总数超过77,000人。2016年度业务营收达58亿美元，总收入68亿美元，代表客户管理和提供外包服务的物业总面积逾44亿平方英尺（约4.09亿平方米），并协助客户完成了价值1,360亿美元的物业出售、并购和融资交易。截至2017年第一季度末，仲量联行旗下的投资管理业务分支“领盛投资管理（LaSalle Investment Management）”资产总值达580亿美元。更多信息请浏览www.jll.com仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的16个国家拥有95个分公司，员工总数超过36,800人。在 “2016年国际物业奖”评选中，仲量联行荣膺“全球最佳房地产咨询公司”和“亚太区最佳房地产咨询公司”。此外，根据监测全球房地产交易量的独立机构Real Capital Analytics的数据显示，仲量联行连续六年蝉联亚太区房地产投资顾问公司榜首。www.jll.com/asiapacific 在大中华区，仲量联行目前拥有超过2,200名专业人员及14,000名驻场员工，所提供的专业房地产服务遍及全国80多个城市。在“2016年国际物业奖”评选中，仲量联行再度荣膺“中国最佳房地产咨询公司”，连续六年获此殊荣。www.joneslanglasalle.com.cn