EC KA Manager（Ali Flagship Store）

Achieve yearly sales target and gain share in FGS
Propose the sales plan for the assigned Upre+ range to implement the strategic goals set for the business growth
Analyzes & insight from current Performance and defines future Business Opportunities
Develops B2C consumer journey & improve excellent B2C consumer experience
Defines Action Plan with clear models
Sales Forecast, Budget and Objectives
Propose a Sales Budget (volumes, trade spending, etc.) for the Store assigned
Allocate sales volumes and trade spending budgets
Monitors Sales Targets achievement on monthly bases and proposes revision where necessary (volumes, profits)
Monitors Profit and Loss in the customer Accounts assigned
Forecast promotional sku quantities
Manage Store stock days
End to end business ability
Defines B2C consumer off & on site TA profile to clear Store TA segmentation
Develops with the support of shopper Marketing, to achieve clear B2C consumer insight
Defines clearly store engagement & operation plan to maximize consumer shopping experience
Develops with Private Domain operation to maximize consumer LTV
Data analysis
Combine multi-data to analyze FGS performances and market trends
Prepare internal reports for data sharing (scan data, project evaluations, promotions ROI.)
Good Communication in internal and external cooperation
Be good at listening and asking to find key message from cooperator
Good communication skill to increase customer emotional relationship
Manage TP team in supporting business
Set goals and define TP's responsibility, good communication to make sure their good serving in operation
Functional：
B2C end to end business management skill
Strong business analysis skill & insight of B2C business
Strong execution skill
Good communication skill and teamwork
Excellent Excel and PPT skill
Leadership：
Always be ready to go breakthrough
Make all around to achieve target
Connect internal & external
Act with speed, agility & pragmatism
Education and Experience
Bachelor's degree
5 years working experience on B2C sales operation role or customer management role, FMCG industry is preferred.
Ideally working experience on B2C business operation, Ali eco system operation is preferred.
Strong data analytical mentality
Specific Knowledge
General skills
Customer management skill
Strong business analysis skill
Strong execution skill
Good communication skill and team work
Basic Excel and PPT skill