销售支持（外贸跟单方向）

1. 作为业务窗口独立支持所负责区域的业务跟进; 协调各方资源，支持区域业务目标如期完成。 Work independently as contact window to support related business; Coordinate internally and externally to support regional sales target.
2. 负责协调销售及相关部门管理从需求产生到款项回收的整个业务流程，及时在系统中更新业务状态。跟进内部流程的审批并及时做好信息整合和更新, 并做好文件归档工作。
Work with sales and functional departments to manage the whole process from opportunity to AR collection process, and update the business status timely in System. Follow up internal processes and update the commercial terms properly， and manage all commercial documents with proper filing.
3. 对外的客户管理，负责客户预期和合同履约管理，维持客户满意度
Customer maintenance, responsible for customer expectations and contract performance management, maintain customer satisfaction
4. 熟练Salesforce等系统操作， 并能推进系统优化，提高业务流程效率。
Be Familiar with Salesforce and SAP system, continuously promote system optimization, and improve business process efficiency.
5. 熟练office办公软件，定期对业务数据进行整理和分析。如销售预测、排产计划、合同报表、库存报表等。 Skilled in office software, Organize and analyze business data on regular basis. Such as, FCST, production plan, Contract Summary and Inventory report.
6, 完成上级经理交待的其他任务。
Complete other tasks assigned by line manager.
资历要求（Qualification Criteria）：
1. 3-5年上外贸跟单、销售支持或客户服务等相关工作经验，熟悉销售支持和订单跟进及操作流程；优秀应届毕业生也可。
At least 35years related working experience on exporting business follow up, sales support or customer service, familiar with sales support and orders processing work. Fresh graduates are also welcome
2. 良好的沟通能力和执行力,良好的领导力，积极主动, 良好的团队精神。
Good communication skill, good execution, strong leadership, pro-active, good team spirit.
本科及以上学历.
Bachelor degree or above.
3. 有sales force及ERP经验优先（SAP）。
Experience on sales force and ERP （SAP）system is a plus.
4. 语言要求：英文流利
Fluent in English