OPS-Compliance & Risk Operations Analyst

Roles and Responsibilities
- Monitor and analyze transactions and customer activities with client platform and system. Identify suspicious patterns, unusual behavior, and high-risk activities that may indicate money laundering, fraud, or other illicit activities;
- Conduct investigations into identified suspicious transactions or activities. Review and document findings, including detailed analysis, supporting evidence, and preparing reports for internal and external anti-money laundering laws, regulations, and global sanctions regimes policy;
- Identify Compliance Risk issues/concerns and make suggestions of solutions to improve controls/operations;
- Ability to handle multiple Compliance & Risk Operation processes and ensure meet all metrics (i.e. AHT, accuracy, SLA etc.);
- Partner with Team Leaders (TLs) in leading team meetings for metrics and quality improvement;
- Identify and escalate any potential quality issues or knowledge gaps per defined process;
- Accomplish other responsibilities assigned by management.
Qualifications and Requirements
- Diploma/ degree holder with any course;
- Minimum 3 years working experience, and prefer 1-2 years’ experience in a related Compliance & risk /AML detection program with investigation knowledge, and a record of strong performance, with banking or E-commerce or online payment platform;
- Strong communicator and collaborator with critical thinking with attention to detail and analytical skills and ability to prioritize multiple tasks efficiently;
- Excellent analytical and problem-solving skills, excellent communication skills;
- Strong interpersonal skills with the ability to work collaboratively in written and verbally and with people at all levels of the organization;
- Fluent in English both verbal and in written (CET 6 and above);
- Proficient in MS Office applications (Excel, Word, PowerPoint);
- CAMS certification or other AML related certification is a plus.