- Investigate and resolve customer complaints in a timely manner.
及时调查和解决客户投诉。
- Collect and report VOC of each factory, and push for solutions.
定期收集各基地客户关注点,并推动解决。
- Conduct root cause analysis to prevent future quality problems.
主导相关问题RCA,防止同类问题再发。
- Provide technical support to customers regarding product quality, including review on-site blade repair proposal and report.
为客户提供产品质量方面的技术支持,包含风场端叶片维修方案及报告的审核。
- Monitor and report on custome...