400-885-9898
雇员点评标签
职位描述
电话销售
Responsibilities
• Build, motivate and mentor a highly functioning inside sales team to lead and drive sales
conversations.
• Lead team to meet and exceed monthly, quarterly and annual team targets by generating sales
pipeline, accelerating active opportunities and driving to close.
• Coach sellers and ensure every seller creates a minimum of 30 Opportunities via MSX D365
monthly.
• Coach sellers and ensure every seller passes qualified Opportunities to partners at 40% sales
stage.
• Lead and coach team members through strong call coaching of their customer sales calls, demos
and experience sessions.
• Accurately assess risk and identify exceptional performance plans in weekly deal and pipeline
reviews with senior management and with the agents.
• Drive operational excellence of key center metrics including response rates, conversions, pipeline,
velocity and accuracy.
• Drive business value driven customer conversations by achieving a minimum 100-level proficiency
in all solution areas and a level 200 in a specific Solution Area (where applicable) through all
available learning resources.
• Have meaningful career development discussions and ensure all employees have a development
plan in place focused on building capability for current and future roles.
© 2023 Concentrix Corp. All Rights Reserved. Confidential and Proprietary. 2
Concentrix + Webhelp Classified - Confidential
• Spend time weekly coaching and observing the team both on methods of improving field revenue
accountability, Consumption, Customer Adds and on their overall approach in building deep
customer trust.
• Assess team capability & build talent pipelines where needed, including involving in talent hiring
working closely with Talent Acquisition team.
• Empower your teams to spend more time with customers and partners by removing productivity
blockers & unnecessary rhythms.
• Spend time learning your team’s capabilities & actively build talent pipelines.
• Ability to design and set productivity and sales targets/quota in line with market trends.
• Ability to work as part of a team – work in partnership with Quality coach and/or Readiness
Managers to improve agent performance.
• Build, motivate and mentor a highly functioning inside sales team to lead and drive sales
conversations.
• Lead team to meet and exceed monthly, quarterly and annual team targets by generating sales
pipeline, accelerating active opportunities and driving to close.
• Coach sellers and ensure every seller creates a minimum of 30 Opportunities via MSX D365
monthly.
• Coach sellers and ensure every seller passes qualified Opportunities to partners at 40% sales
stage.
• Lead and coach team members through strong call coaching of their customer sales calls, demos
and experience sessions.
• Accurately assess risk and identify exceptional performance plans in weekly deal and pipeline
reviews with senior management and with the agents.
• Drive operational excellence of key center metrics including response rates, conversions, pipeline,
velocity and accuracy.
• Drive business value driven customer conversations by achieving a minimum 100-level proficiency
in all solution areas and a level 200 in a specific Solution Area (where applicable) through all
available learning resources.
• Have meaningful career development discussions and ensure all employees have a development
plan in place focused on building capability for current and future roles.
© 2023 Concentrix Corp. All Rights Reserved. Confidential and Proprietary. 2
Concentrix + Webhelp Classified - Confidential
• Spend time weekly coaching and observing the team both on methods of improving field revenue
accountability, Consumption, Customer Adds and on their overall approach in building deep
customer trust.
• Assess team capability & build talent pipelines where needed, including involving in talent hiring
working closely with Talent Acquisition team.
• Empower your teams to spend more time with customers and partners by removing productivity
blockers & unnecessary rhythms.
• Spend time learning your team’s capabilities & actively build talent pipelines.
• Ability to design and set productivity and sales targets/quota in line with market trends.
• Ability to work as part of a team – work in partnership with Quality coach and/or Readiness
Managers to improve agent performance.
Competencies
• Bachelor’s Degree is preferred.
• 5+ years of relevant work experience in consultative-based sales approach, inside sales, telesales
or business development experience.
• 3+ years of team management experience in the technology industry with proven track record of
successfully leading a team of sales members.
• Excellent command of both English and Mandarin languages to manage Mainland China B2B
business; ability to converse in Cantonese dialect will be an added advantage.
• Strong interpersonal skills, excellent written and verbal communications skills with the ability to
coach team to successfully drive sales over phone, email, video and modern demonstration tools.
• Great leadership skills with the ability to enable high performers to deliver and motivate underperformers to improve.
• Agility to manage ambiguous and complex situations, while maintaining a good rapport with
customers.
• Experience, background and confidence to initiate and drive business strategy discussions with Clevel executives and business decision makers around industry drivers and workloads.
• Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage
channel partners as needed and manage the customer relationship through success.
• General knowledge of the IT industry, with the capacity to learn and retain knowledge about
individual systems, processes, products and services quickly and accurately. Passion for cloud
technologies and changing the world.
• Works well in a diverse team and enjoys a dynamic and changing environment.
• Achievement and success-driven personality, motivated by performance rewards for exceeding
annual sales goals through strategic sales leadership and strong cross business collaboration.
• Advanced user of Microsoft Office Suite applications, Windows OS, 4+ years of experience using
a CRM tool (Dynamics, SalesForce or other) is required.
• Bachelor’s Degree is preferred.
• 5+ years of relevant work experience in consultative-based sales approach, inside sales, telesales
or business development experience.
• 3+ years of team management experience in the technology industry with proven track record of
successfully leading a team of sales members.
• Excellent command of both English and Mandarin languages to manage Mainland China B2B
business; ability to converse in Cantonese dialect will be an added advantage.
• Strong interpersonal skills, excellent written and verbal communications skills with the ability to
coach team to successfully drive sales over phone, email, video and modern demonstration tools.
• Great leadership skills with the ability to enable high performers to deliver and motivate underperformers to improve.
• Agility to manage ambiguous and complex situations, while maintaining a good rapport with
customers.
• Experience, background and confidence to initiate and drive business strategy discussions with Clevel executives and business decision makers around industry drivers and workloads.
• Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage
channel partners as needed and manage the customer relationship through success.
• General knowledge of the IT industry, with the capacity to learn and retain knowledge about
individual systems, processes, products and services quickly and accurately. Passion for cloud
technologies and changing the world.
• Works well in a diverse team and enjoys a dynamic and changing environment.
• Achievement and success-driven personality, motivated by performance rewards for exceeding
annual sales goals through strategic sales leadership and strong cross business collaboration.
• Advanced user of Microsoft Office Suite applications, Windows OS, 4+ years of experience using
a CRM tool (Dynamics, SalesForce or other) is required.
Other Information (Suzhou)
• Office Address: Unit D1107T & D1108, 11th Floor, East Tower, China Overseas Fortune Center,
No.9 Suzhou Avenue West, Suzhou Industrial Park, Jiangsu Province, 215000 China.
• 5 days’ work week (Mon – Fri / regular working hours).
• Permanent position, 100% on-site working arrangement model.
• Comprehensive healthcare and medical plans including social insurance, housing fund and
birthday benefits program.
• Annual Leave and Paid Sick Leave are covered
• Office Address: Unit D1107T & D1108, 11th Floor, East Tower, China Overseas Fortune Center,
No.9 Suzhou Avenue West, Suzhou Industrial Park, Jiangsu Province, 215000 China.
• 5 days’ work week (Mon – Fri / regular working hours).
• Permanent position, 100% on-site working arrangement model.
• Comprehensive healthcare and medical plans including social insurance, housing fund and
birthday benefits program.
• Annual Leave and Paid Sick Leave are covered
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工作地点
苏州虎丘区聚思鸿信息咨询有限公司23栋
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职位发布者
李坤/人事经理
刚刚活跃立即沟通
聚思鸿信息技术服务(大连)有限公司
Concentrix公司（纳斯达克股票代码：CNXC）是全球技术和服务的领导者，为世界上最优秀的品牌和正在改变世界的品牌提供支持。我们以人为本，技术驱动，智能赋能。每一天，我们都在设计、构建和运营全集成的端到端解决方案，并在整个企业内快速、大规模地实施，帮助 2,000多家客户解决最棘手的业务挑战。无论是设计变革性的品牌体验、构建和扩展安全的人工智能技术，还是运营兼顾全球一致性和本土亲密性的数字化方案，我们都能胜任。我们的核心使命是致力于改变企业连接、互动和增长的方式。我们重新定义成功的含义，服务 70多个区域市场的每个主要垂直领域，几乎无处不在地提供超乎想象的成果。访问 concentrix.com了解更多信息。
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