Graghoppers Assistant Merchandiser (助理跟单员)

The role of the Assistant Merchandiser is to raise and monitor bulk orders and salesman samples with the aim to achieve deliveries on time KPI’s.
Impact:
Bulk Orders
- Responsible for Product set up & Trade Agreement generation before each season in Dynamic (D365) system (After handover from UK based planning and Buying team)
- Attend Buy Handover meetings to gain understanding of factory allocation before requesting handover dates. Negotiate with factories to ensure we achieve requested delivery dates.
- Raise all Purchase Orders after buy meetings in D365 system for Bangladesh and Chinese suppliers.
- Update PO data from buy minutes (projected) and after each buy (confirmed) on greige log
- Manage the CP for suppliers in Bangladesh, China and Combodia co-ordinating with QC team to ensure on time delivery
- Attend weekly CP meetings discussing the critical path and any issues including solutions
- Attend weekly Import/Planning meetings ensuring intake tracker is up to date with delivery schedules.
- Maintain DOT (Delivery on Time) with monthly figures reviewed
- Have awareness other team members critical paths
- Have awareness of greige stock levels for own suppliers and discuss with fabric merchandiser
Pricing
- After Pricing handover at start of season - monitor in season cost changes (surcharges/MOQ/fabric price changes etc) co-ordinate with buyers & Senior Merchandiser to ensure prices are agreed.
- Ensure Charge codes are input correctly and monitor through BI reporting (R173)
- Ensure Quotes in PLM or BPs are maintained to a high standard with clear commentary for any changes made.
Salesman Samples
- Bulk salesmen sample orders placed, monitored and coordinated with garment suppliers using the Dynamics system, with regular supplier communication and involvement in the problem-solving process and delays avoided.
- Weekly internal meetings held with the Buyer and Fabric Merchandiser to ensure all changes to SMS have been captured on garment orders and garment order CP’s are on schedule
- Work closely with Buying team to minimise costs on SMS transport
Buying Trip Preparation
- Trip arrangement – support Senior Merchandiser and UK based buying team with trip preparation.
- Generate and contribute to supplier delivery performance documents, including Gold/Silver/Bronze scoring sheet & supplier conference ‘Points of Discussion’
Systems
- Dynamics (D365) – use system effectively to raise and manage PO’s for bulk and SMS.
- BI reporting – awareness of relevant reports and how BI can impact reporting on KPI’s.
- Centric PLM – use system effectively to monitor SMS changes and approvals
Performance Indicators:
- Adherence to corporate calendar deadlines
- 90% deliveries on time for SMS and Bulk

Values Principles: How we do things
Our core Values are Great Relationships and Entrepreneurial Spirit. The Values Principles are the foundations for everything we do and are expected to be applied in working practices by all in ways relevant to the level and nature of their role.
Entrepreneurial:

Our golden rules of business excellence
Relentless Customer focus
Look after and understand all our customers so well that they always choose our brands first.

Have very high standards
‘Excellence is not an act, it is a habit’, it is a habit acquired by continuously improving.


Take Responsibility
Recognise opportunities and problems early and own them. See things through to the end, deliver on promises and spend money wisely.

Be Creative
Think big, experiment & innovate.

Can Do attitude
Aim for inspiring, decisive & positive action

Analyse thoroughly
Search out the facts and underlying data. Keep asking Why.

Welcome Change
As our business evolves, change is the only thing that we can guarantee will happen, so remain flexible; champion and embrace change.





Great Relationships:

Treat everyone - colleagues, customers and suppliers as you would like to be treated. Be great to work with, always kind, courteous, considerate, and respectful.
Trusted
Be highly thought of, have humility and be self-aware. Recognise your weaknesses and other peoples’ strengths and always be direct, open and fair.

Be part of a diverse and ambitious team
Talented people like working with other talented people

Communicate strongly
A great company needs great communication. Listen, share, and always think ‘Who else should know?’

Be collaborative
Be part of a bigger team and always try to see the bigger picture and put yourself in your colleagues’ shoes.

Be honest, ethical and sustainable
Do the right thing




Relationships: Crucial stakeholders to collaborate with, influence and work alongside, internal & external

• PD Team
• Suppliers
• Design Team
• Buying Team
• Planning Team

Other Significant Role Requirements & Technical Knowledge:
Industry Understanding & Involvement
· Understanding of factory loadings/capabilities
· High level of knowledge on the suppliers' capabilities and production process
Experience
· Experience of working within a Buying office, preferably as a Production Controller or Merchandiser or equivalent with 1-2 years' experience
· Preferred experience working with overseas offices and brands
· Working to corporate calendar deadlines and lead times
Skills/Attributes
· Meticulous attention to detail
· Ability to work to and meet deadlines
· Strong communicator and relationship builder
P&L ownership / Financial management
· All tasks are conducted with a consideration of possible costs incurred by the business
Relevant systems
· Able to pick up systems with ease
· Competent user of Microsoft Excel
· Dynamics experience is advantageous
Compliance & Legislation
· Understanding of GDPR regulations
Health & Safety
· Adherence to Company H&S policies always
· Responsible for keeping own work area safe and free from hazards
· Adopts a “don’t walk by” attitude to health and safety
· Ambassador of H&S practices
A proficient level of English (written and spoken) is required for daily communication with the UK team and overseas suppliers, and for operating English-language business systems.