Site Reliability Engineer

Key Responsibilities:

- Implement and maintain site reliability processes and systems.

- Provide service outage escalation response and guidance alongside software engineers.

- Review and assess the impact of monitoring metrics on current system behavior.

- Research and implement new tools and technologies to solve problems more efficiently.

- Conduct root cause analysis of production issues, including complex backend troubleshooting and debugging.

- Collaborate with cross-functional teams to achieve reliability excellence.



Preferred Experience:

- 5yrs+ Proven work experience as a Site Reliability Engineer or in a similar role, particularly in the retail industry.

- Hands-on experience supporting consumer-facing applications.

- In-depth knowledge of AWS services and best practices for cloud infrastructure.

- Proficiency with Grafana for monitoring and observability.