400-885-9898
职位描述
企业客户网络销售货运代理货代
Job Responsibilities:
Overseas Social Media Operation & Customer Development
Overseas Social Media Operation & Customer Development
- Responsible for the daily operations of the company's domestic and international social media platforms, such as TikTok and Instagram. Proactively reach out to and develop European C-end clients (individual users/small e-commerce businesses) through methods like short videos, live streaming, and private message interactions.
- Plan and execute content (English copywriting, videos, etc.) targeting the European market to increase account followers and customer inquiries.
- Online Customer Consultation & Conversion
- Provide online answers via platform private messages, WhatsApp, email, etc., for overseas clients regarding European dedicated line logistics services (e.g., transit time, customs clearance procedures, price calculation).
- Quickly provide quotations based on client needs (e.g., personal parcel mailing, e-commerce small parcel shipping) and follow up to facilitate order closure.
- Customer Relationship Maintenance & Secondary Development
- Establish and maintain overseas client files, conduct regular follow-ups with existing clients to uncover repeat purchase and referral opportunities.
- Collect client feedback to assist in optimizing service processes (e.g., packaging suggestions, route recommendations) and enhance customer satisfaction.
- Achieving Sales Targets
- Meet the company's monthly/quarterly sales KPIs, focusing on C-end client conversion rates and repeat purchase rates.
- Collaborate with the team to review sales scripts and platform operation strategies, continuously improving customer acquisition efficiency.
- Language Proficiency
- English as a working language: Possess fluent oral English communication skills (an English interview will be conducted), enabling barrier-free communication with overseas clients via live streaming, voice calls, and text.
- Experience in cross-border e-commerce or logistics industry English is preferred. Familiarity with logistics terminology (e.g., customs clearance, tariffs, transit time) is a plus.
- English as a working language: Possess fluent oral English communication skills (an English interview will be conducted), enabling barrier-free communication with overseas clients via live streaming, voice calls, and text.
- Platform Experience
- Familiar with the workings of overseas social platforms like TikTok and Instagram. Experience in short video shooting, editing, or live streaming is preferred.
- Skilled in using social media to identify potential clients. Possess a certain understanding of overseas users' communication habits.
- Familiar with the workings of overseas social platforms like TikTok and Instagram. Experience in short video shooting, editing, or live streaming is preferred.
- Sales Ability
- Possess strong online communication skills and sales acumen, able to build trust and facilitate orders quickly through text/voice.
- Experience in freight forwarding, cross-border e-commerce, or foreign trade sales is preferred. Understanding of the European logistics market is an advantage.
- Possess strong online communication skills and sales acumen, able to build trust and facilitate orders quickly through text/voice.
- Comprehensive Qualities
- Goal-oriented, able to adapt to an office-based work model, with good self-management skills.
- Patient and meticulous, capable of handling multi-threaded client consultations (assisted by CRM tools).
- Proficient in using office software (basic Excel data processing, PPT proposal creation, etc.).
- Goal-oriented, able to adapt to an office-based work model, with good self-management skills.
- Stable office environment with an in-office work model and a collaborative team atmosphere.
- Comprehensive training support (logistics knowledge, sales scripts, platform operation skills).
- Base salary guarantee + high commission incentives – more work means more pay.
- Clear attendance policy: 9:00 AM – 6:30 PM (1.5-hour lunch break), single day off per week.
工作地点
深圳宝安区卓越共赢1212
认证资质
营业执照信息
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职位发布者
杨女士/人事主管
昨日活跃立即沟通
深圳市第一卡航国际物流有限公司深圳市第一卡航国际物流有限公司成立于2024年，自起步之初便专注于亚马逊头程、FBA等业务，精准把握行业发展趋势，实现快速成长。在这一过程中，我们见证了团队的共同进步，员工与企业并肩前行，收获满满。当前，国内市场日趋饱和，具备前瞻视野的企业已将目光投向全球。跨境电商作为不可逆转的潮流，展现出显著的周期特性。回顾2013年，亚马逊引爆全球电商市场；而据行业预判，2024年将是TikTok引领新一轮增长的关键节点。这对于深耕国际物流的我们而言，意味着巨大的机遇。我们曾成功把握亚马逊带来的发展契机，并在此基础上不断拓展自有物流渠道，现已覆盖卡航、铁路、海运等多维业务板块。面对新一轮的市场机遇，我们已蓄势待发，并期待更多优秀人才的加入，携手共创价值。我们始终秉持“客户至上”的理念，以极致服务赢得客户信赖，降低客户流失率，也以此回报员工为开拓客户所付出的努力。在内部管理上，我们倡导公平竞争、以人为本，鼓励员工敢想敢为。我们不设边界，不束缚潜能——只要你有能力，我们就提供相应的舞台。当你具备带领团队的实力，我们将助你组建团队、晋升管理岗位；当你有好的想法与市场洞察，需要公司支持，我们将调动一切资源，助你成立新的事业部，成为事业合伙人，主导业务发展。在第一卡航，我们致力于让这里成为优秀人才的起点，助力你在同龄人中脱颖而出，成就非凡事业。期待你的加入，与我们共同把握这波机遇，共创未来！
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