Responsibilities: This GSM global supply management role is designed to identify, escalate, and solve part shortages impacting our ability to meet our customer requirements. This individual will use existing tools and processes to work on shortages and come up with process improvements. Manage the PSM (Part Shortage Management) process and system Actively participate in the weekly Supply Assurance call where we review all critical component supply shortages; discussing the latest demand requirements and supply commits Drive actions from Global Supply Planning, Component Supply Planning, Direct Procurement, and Engineering to resolve component supply shortages Ensure all teams and companies are focused on the component shortages which represent the biggest impacts to Zebra and its customers Follow existing open market purchasing strategy, process, and approved supplier list. Reduce our PPV related to open market component purchases Document the expectations of our Tier 1 suppliers to solve component shortages and ensure we have a robust process to ensure our Tier 1s are adhering to these expectations prior to escalating to Zebra for help Identify and drive improvements in our PSM system Deliver operational goals for key metrics