Application Specialist应用工程师-金属切削刀具

Part of global industrial engineering group Sandvik, Sandvik
Coromant is manufacturing tools, machining solutions and knowledge that drive
industry standards and innovations demanded by the metalworking industry now
and into the next industrial era. Educational support, extensive R&D
investment and strong customer partnerships ensure the development of machining
technologies that change, lead and drive the future of manufacturing.
山特维克可乐满隶属于全球工业集团山特维克，是世界金属切削刀具制造商，同时也是刀具解决方案和专业加工知识的提供者，致力于制定行业标准，不断推出创新技术，在满足金属切削行业当前要求的同时，世界进入工业4.0时代。完善的培训支持、巨大的研发投入以及强大的客户合作关系确保山特维克可乐满的加工技术不断进步，进而改变和推动加工制造业的未来发展。

Technical Product & Services implementation
l Fulfills total delivery of technical solution
and sales support to end-customers and distributors, in close cooperation with
Account Managers to grow share of wallet at maintain, strengthen and develop
customers.
l Coordinates and organizes interaction between
technical and commercial departments of the company, as well as relevant
distributor services for projects in the Sales department/Cluster entrusted.
Prepares integrated solutions for customers.
l Engaged by Account Managers to visits to
current and potential accounts.
l Support Account Manager in new product and
service introduction to customers
l Recommends products and services that fit well
with clients’ business needs during solution offer with Account Managers.
l Responds to more complex technical questions
regarding the organization’s products, systems or services.
l Develops and delivers training to educate
internal employees and external partners and customers on the features of their
purchase.
l Troubleshoots, investigates, and resolves
technical problems that arise during or after implementation.
l Develops test applications used for testing
modules, including customer-specific components. Support in Business
Development o Develops business plans in conjunction with Account Managers as
appropriate, to ensure market share increases/key product focuses within the
sales department are achieved in line with financial targets and KPI’s. o
Ensures proactive customer need analysis to be presented to Account Manager.

OTHER RESPONSIBILITIES
l Ensures high quality and latest updates of data
and information on all sales activities in CRM (Dynamics) within his/her zone
of responsibility.
l Participates in implementation of improvements
made by the company.
l Follows Internal Rules Regulations, in due time
provides and correctly processes internal documents determined by the company.
l Constantly improves and shares knowledge of the
Sandvik Coromant Offer and quality of production, new tools and technologies.
l Constantly increases the level of the
professional development and own area of technical expertise through the
training arranged by the company, and also independently.
l Participates in trade shows and other company
events when required.
l Carries out other requests of the company
management concerning activity of the company.


主要职责：
支持刀具产品的售前,售中及售后技术服务工作
刀具试切,优化客户生产工艺及试用刀具的审核及管理
参与当地销售计划的实施, 协助完成当地的各项销售指标
配合当地的销售工程师为用户提供优化的刀具方案及生产效率改善方案
支持，完成客户机床投资项目中的刀具方案
客户现场技术培训及技术讲座
内部员工技术交流及培训
收集并总结刀具应用的成功案例供公司内部分享与交流
收集并总结客户对现有产品的改进建议及对产品研发的需求
经理分配的其它相关工作

要求：
三年以上机械加工工艺技术管理经验
熟悉金属切削加工
英语四级以上，具备一定的听说读写能力
机械工程类本科及同等学历
勤奋好学，
较强的独立工作能力，
团队合作精神