营运专员/主管

岗位职责：
Job Description
1. Be able to communicate with tenants on a daily base, good negotiation skill, interpersonal skill, communication skill, and no afraid on rejection, turn down.
与租户进行日常沟通，拥有良好的谈判能力，人际交往能力，沟通能力，不害怕被拒绝等。
2. Providing overall mall consultation on rent, management fee and utilities calculation, maintain mall collection including rent, management fee and utilities, facilitate all services, consultation commercial terms, and all tenants based consultation, handle complaints and emergencies, maintain mall operation and service standard.
提供关于租金，管理费，计算工具等全面的商场咨询，包括租金，管理费，实用工具等的收集。促进所有服务，商业条款咨询，根据商场操作及服务标准处理客诉及紧急情况。
3. Keep close contact and build good relation with tenants, be able to address and understand tenants needs, issues, coordinate with all relevant departments for tenants supports and helps.
与租户紧密联系，建立良好关系，能够理解租户需求，处理租户争议，协调所有其他相关部门对租户进行支持及帮助。
4. Good knowledge on shopping mall operation, understand commercial terms and read contract attention to detail.
有良好的商场运营经验，理解商业条款，能注意合同细节
5. Based on the overall organization institutional system, implement department operating, servicing process and procedure, standardize the work flow and professionalize task management.
根据整个组织制度体系，实现部门运行，服务流程和程序，标准化工作流程及专业化工作管理等
6.Data analysis on tenants sales performance.
租户销售数据分析
任职要求：
1.Bachlor Degree and above
本科及以上学历
2.Over three years shopping mall operation and related experience
一年以上商场营运及相关工作经验
3.prefer to Proficient in English on daily work
能用英文进行日常工作交流
4.Good Communication and negotiation skill, can deal with emergencies independently
良好的沟通协调能力，能独立处理突发事件
5.Ability to work under pressure
抗压能力强