终端用户支持专员

Working contents工作内容:



1. Maintain and solve all kinds of problems of End-User information management system(IMS) in China: including LIMS, CS, ERP, Dingtalk, Citrix, ect.

维护解决中国区终端用户信息管理系统客户端的各类问题：包括LIMS、CS、ERP、Citrix、钉钉等管理软件。

2. Be responsible for management and maintenance of local site hardware and electronic office equipment.

负责管理和维护当地计算机硬件和电子办公设备。

3. Be responsible for management and maintenance of local site computer network system and internal telephone network.

负责管理和维护当地计算机网络系统和内部电话网络。

4. The laboratory’s weak current system: participate in its design and construction, check and accept system, and be responsible for supervising its management and maintenance.

弱电系统：参与实验室系统的设计及建设，验收系统，并负责监督系统的管理和维护。

5. Be responsible for the security of network configuration: including firewall, anti-virus software, and security settings on servers, computers and computer devices, domain control ect.

负责计算机网络的安全配置: 包括防火墙、杀毒软件和服务器、计算机和计算机设备上的安全设置、域控制等

6. Cooperate with the technical delivery to complete the informatization project.

配合项目实施团队完成信息化项目。

7. To provide training on computer hardware and software

提供关于计算机软硬件的培训。

8. Backup laboratory electronic data and files.

对实验室电子数据和文件进行备份。

9. Statistical management of computer fixed ledger.

统计管理计算机资产台帐。

10. Be responsible for the purchase implementation of computer hardware and computer expendable.

负责计算机硬件和计算机消耗品的采购实施

11. Undertake any relevant tasks requested by the Superior leadership.

承担上级领导要求做的任何相关工作