职位描述
-接听日本客户来电，处理产品安装，订阅费用，使用方法咨询及投诉；
-按流程解决问题，解决不了升级处理；
-客户信息系统录入，记录填写。
要求
-日语：敬语使用熟练，听说读写流利，可进行商务对话（N2以上）
-电话沟通礼貌语气好
-抗压能力强，能应对投诉
-会基础电脑操作（打字，邮件，系统）
-有呼叫中心经验优先
-日语口语流利
-客服销售经验优先
-愿意接受培训，学习能力强
奖金绩效
工作地点
工作地点
公司信息
未融资 · 10000人以上 · IT服务、通信/网络设备
已审核
公司介绍
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018). We are part of the USD 21 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.