职位描述
PMPPRINCE2英语流利外企通信/网络设备通信运营商/电信增值服务技术服务
Overview
Project Manager is responsible for providing quality support for provisioning and project management of Enterprise and Wholesale customer projects. Project Managers work closely with Sales, Presales, Engineering, Finance, Operations and other regional project management teams to ensure that systems and documentation properly meet project specifications and cost requirements.
Project Managers are skilled at getting the best out of the people and projects they oversee
Project Managers are skilled at getting the best out of the people and projects they oversee
Responsibilities
* Single point of contact managing the customer once projects are received into Service Delivery. Overseeing the project deliverables and ensuring that the scope is in line with the customer’s expectations
* Coordinate internal resources and third parties/vendors for the execution of projects, ensuring quality standards are met and guidelines are maintained
* Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
* Ensure resource availability and allocation
* Develop a detailed project plan to track progress
* Active follow up at critical milestone points of a project -
- Pursuing vendors, partners and internal teams for committed dates
- Customer updates
- Scheduling of resources
* Perform risk management to minimise project risks -
- Measure project performance using appropriate tools and techniques, report and escalate to management as needed. Implement contingency plans agreed with the manager.
* Manage the relationship with the client and all stakeholders
* Establish and maintain relationships with third parties/vendors
* Create and maintain comprehensive project documentation
* Ensure that all projects are delivered on time, within the scope and the defined budget
* High level of customer service via effective communication throughout the project(s) lifecycle. Ensure accurate and frequent project updates status are provided to both internal and external customers. Maximum customer satisfaction is expected.
* Ensure all internal guidelines/processes are followed and all administrative work related to projects are accurately completed. The list includes –
- Budget Request and Purchase Request processes
- Accurate and regular updates in the internal systems (weekly)
- Review and update system project forecast (weekly)
- Promptly acceptance of vendor handovers to avoid payment issues.
- Ad-hoc reports requested by management
* Supporting team members on projects and bids to improve overall team performance
* Evaluating the success of the project against its benchmarking and sharing lessons or best practices with other organisations or project managers.
* Coordinate internal resources and third parties/vendors for the execution of projects, ensuring quality standards are met and guidelines are maintained
* Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
* Ensure resource availability and allocation
* Develop a detailed project plan to track progress
* Active follow up at critical milestone points of a project -
- Pursuing vendors, partners and internal teams for committed dates
- Customer updates
- Scheduling of resources
* Perform risk management to minimise project risks -
- Measure project performance using appropriate tools and techniques, report and escalate to management as needed. Implement contingency plans agreed with the manager.
* Manage the relationship with the client and all stakeholders
* Establish and maintain relationships with third parties/vendors
* Create and maintain comprehensive project documentation
* Ensure that all projects are delivered on time, within the scope and the defined budget
* High level of customer service via effective communication throughout the project(s) lifecycle. Ensure accurate and frequent project updates status are provided to both internal and external customers. Maximum customer satisfaction is expected.
* Ensure all internal guidelines/processes are followed and all administrative work related to projects are accurately completed. The list includes –
- Budget Request and Purchase Request processes
- Accurate and regular updates in the internal systems (weekly)
- Review and update system project forecast (weekly)
- Promptly acceptance of vendor handovers to avoid payment issues.
- Ad-hoc reports requested by management
* Supporting team members on projects and bids to improve overall team performance
* Evaluating the success of the project against its benchmarking and sharing lessons or best practices with other organisations or project managers.
Desired Experience/Qualifications
* University degree holder with relevant professional qualifications desired
* Proven working experience as a project manager in the telecom or information technology sector
* Technical background, with an understanding of telecom products and services (must)
* Excellent client-facing and internal communication skills
* Excellent written and verbal communication skills in English
* Proven organisational skills including attention to detail and multi-tasking skills
* Strong working knowledge of Microsoft Office
* PMP / PRINCE II certification desirable
* Proven working experience as a project manager in the telecom or information technology sector
* Technical background, with an understanding of telecom products and services (must)
* Excellent client-facing and internal communication skills
* Excellent written and verbal communication skills in English
* Proven organisational skills including attention to detail and multi-tasking skills
* Strong working knowledge of Microsoft Office
* PMP / PRINCE II certification desirable
工作地点
北京*********
公司信息
公司介绍
香港电讯（香港联合交易所上市代号：6823）是香港首屈一指的电讯服务供货商及领先的固网、宽带及流动通讯服务营运商，提供广泛的服务以满足全港市民、本地及国际商界的需要，包括本地电话、本地数据及宽带、国际电讯、流动通讯、企业方案，以及客户器材销售、外判服务、顾问服务及客户联络中心等其他电讯服务。作为领先的一站式ICT服务供货商，香港电讯以「挚诚为你」为服务理念，致力提供世界级服务标准的电讯应用方案。总部位于香港，有超过85年运营经验，在全球拥有约17,200名的员工，服务遍布大中华地区、亚洲、欧洲、中东、非洲、美洲。1992年，HKT开始在中国内地发展业务，现在北京、上海、广州、深圳、杭州、成都、厦门等地都设立分支机构，在大陆地区约有5,400名员工，提供7x24客户专业服务及一站式ICT解决方案，将先进的管理理念带到中国内地，实行网络管理一体化，确保对客户全程全网的统一管理，为客户提供优质服务。香港电讯于大中华区为客户提供的ICT解决方案包括IP VPN虚拟专用网、数据专线、互联网服务、MPCS多方通讯、基础设施管理网络服务及系统集成等，协助各类企业在大中华区开创业务。我们提供： 优厚的福利体系：社保、住房公积金及额外医疗保险； 完善的假期组合：带薪年假、病假及法定假期； 带薪专业培训； 丰富多彩的员工活动； 良好晋升机会和舒适工作环境。除此以外： 除此之外，您还可以： 获得全面的工作经验及扩阔人际关系的机会； 借着不同挑战性的工作而提升个人潜能； 有机会在不同地区工作及受训，从而吸收经验； 有机会获得管理层亲自指导，以增强对业务及市场的了解，并学习管理技巧； 有机会参与公开的个人或公司奖项选举，分享殊荣。联系方式： 地址：北京市朝阳区工体北路2甲电讯盈科A座13层 邮政编码：100027
工商信息
企业名称 电讯盈科科技(北京)有限公司
企业类型 有限责任公司(台港澳法人独资)
法人代表 麦志辉
经营状态 在营（开业）
成立时间 2006-11-03
注册资本 4000万元
认证资质
营业执照信息
