职位描述
绩效管理流程管理业务管理CRM/ETMSBI工具应用程序医疗设备/器械
行业：医疗器械（罗氏诊断）
岗位属性：第三方外包（长期）
Position : (Sr) Sales Force Effectiveness Specialist 职位：(资深)销售绩效优化专员
BA / Dept. : Commercial Excellence
部门：卓越商务部
Job Summary职位概述:
1. Serve Sales Management Team on optimizing Sales Planning to ensure resource allocation effectiveness and productivity improvement.
服务销售管理团队，优化销售计划，确保资源分配有效性和生产力的提升
2. Implement business review process with monitoring KPI
贯彻销售业务回顾的流程，监督KPI
Main Tasks & Responsibilities主要工作职责 :
1. Identify, prioritize, and successfully drive / execute SFE initiatives aligned to each BA and Roche Dia strategic goals.
明确，确定优先次序并成功推动/执行销售绩效优化的活动，符合各事业部和罗氏诊断的战略目标
2. Support Sales Management team on customer classification ,territory alignment, sales team structuring & sizing ,target setting and sales incentive plan as window person of SFE
作为SFE部门对接人，支持销售管理团队，完成包括客户区隔，销售区域调整，销售团队结构设定,指标分配与销售奖金计划制定等工作
3. Use CRM system/performance management dashboard/tools and providing insights from internal data analysis & reports to identify both the commercial & capability opportunities.
使用客户管理系统，绩效管理平台与工具，从内部数据分析和报告中提供见解，确认商业和能力机会
4. Enhance Sales Operation Capability by coordination of business review process with monitoring KPI.
协调销售业务回顾的流程，监督KPI, 从而加强销售运营能力
5. Working with function team to leverage BI, Performance Management, and other SFE relevant tools and resource.
与其他功能团队合作，利用BI,绩效管理和其他销售绩效优化相关的工具和资源
6. Support regional sales team on data analysis, regional review and other projects.
做好区域销售团队的数据分析，区域回顾及其他项目支持
7. Other projects or ad-hoc tasks assigned by line manager
来自于直线经理的其他项目与临时任务
8. Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection
遵循罗氏所有合规要求，包括但不限于罗氏信息安全，罗氏商业中的行为，罗氏竞争法互动对话，罗氏安全健康环境等，合法合理开展业务活动
9. Understand and fulfill the responsibility of line manager's SHE tasks and duties (as defined in SHE handbook)
了解并执行直线经理的SHE职责（详见SHE手册相关定义）
Basic Requirements of the Job基本任职资格:
Education& Qualifications教育背景与专业资格:
1. University graduate with major in Business Management or related disciplines.
本科。
Experience工作经验:
1. At least 3 years working experience in multinational companies in Diagnostics, Pharmaceutical or Medical Device industry.
至少3年在诊断、制药或医疗器械行业的跨国公司工作经验。
2. Experience as a Sales Force Effectiveness, Sales Operation, Business Strategy & Planning. Experience in project definition and analysis identifying business needs and requirements.
销售绩效优化、销售运营、业务战略和规划相关经验。
在项目定义和分析方面具有识别业务需求和要求的经验。
3. Experience in developing plans and measures, liaising with and engaging cross function and exposure in technical project management is preferable. Previous Strategy & Planning experience in Agency is desirable.
有制定计划和措施、联络和参与技术项目管理的跨职能和接触的经验者优先。
有机构战略规划经验者优先。
4. Familiarity with CRM/ ETMS and BI tools application is a must.
必须熟悉CRM/ETMS和BI工具应用程序。
Professional Competencies/skills专业能力/技能:
1. Solid understanding of selling process of Professional Diagnostics, Medical Device or Pharmaceutical industry.
对专业诊断、医疗器械或制药行业的销售流程有扎实的了解。
2. Project management and strong ability to present complex issues in a logical, clear, concise and actionable manner.
项目管理能力强，能够以逻辑、清晰、简洁和可操作的方式提出复杂问题。
3. Demonstrated capability in problem solving skillset.
具备解决问题的能力。
4. Strong communication & presentation Skills in both English and Chinese.
较强的中英文沟通和表达能力。
5. Customer orientation & proficient in relationship management
以客户为导向，精通关系管理
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