Account Manager, MICE

Job Overview

MICE specialists are professionals who assist clients in planning, contracting, organizing, and executing various events. They act as the primary point of contact, providing personalized end-to-end solutions and ensuring the smooth operation of events and great quality of relationships with clients.
As a MICE Sales professional, you will be responsible for generating leads, managing client relationships, and ensuring successful execution of MICE events. This role requires a deep understanding of the event management industry and a strong ability to translate client requirements into exceptional event solutions.

Key Responsibilities
>Identify and prospect potential clients within the MICE industry.
>Develop and maintain strong client relationships to ensure repeat business.
>Conduct detailed needs assessments and provide tailored MICE solutions.
>Coordinate with internal teams to ensure successful event delivery.
>Negotiate contracts and close sales to meet or exceed targets.
>Stay current with industry trends and competitor activities.
>Prepare and present proposals and presentations to clients.
>Provide excellent customer service and resolve any client issues.
>Track sales activities and maintain accurate records in the CRM system.
>Attend industry events and trade shows to network and generate leads.
>Receive and convert incoming enquiries to achieve targets and maximize revenue.
>Responds to group RFPs through making proposals and sales presentation to prospective clients as well as explain, negotiate and close hotel sales.
>Accurate data entry of group and meeting enquiries.

We Are Looking for a Person With:
>Bachelor’s degree in business, Marketing, or related field.
>Proven track record in sales, preferably within the MICE industry.
>Strong networking and relationship-building skills.
>Excellent communication and negotiation abilities.
>Ability to understand client needs and deliver customized solutions.
>Highly organized with strong project management skills.
>Proficiency in Microsoft Office Suite.
>Ability to work flexible hours, including evenings and weekends as needed.
>Positive attitude and good communication skills
>Strong sales background in MICE. Self-motivated salesperson.
>Strong analytical skills to understand and respond to key business indicators and competitive trends
>Excellent selling capabilities
>Excellent organizational and planning skills and able to multi task
>Accountable and resilient
>Ability to work under pressure
>At least 3 years’ experience in the same capacity
>Client Relationship Management
>Sales Strategy
>Event Planning
>Contract Negotiation
>Project Management
>Networking
>Microsoft Office Suite
>Market Analysis
>Proposal Writing

What We Offer:
>Opportunity to work in an international environment;
>Diverse & Inclusive culture;
>Learning and training opportunities for growth;
>Dedicated Employee Engagement Activities;