Sales Order Lead

Reporting to:
Sales Support Manager - Technical Sales
Your role and responsibilities
You will be mainly accountable for:
● Customer focus . Pro-actively communicates with customers and internal functions in order to guarantee customer satisfaction by providing all relevant information. Ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
● Customer requests. Provides appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the requests (e.g. order changes, order completion, expediting, credit management, tracking and communication, blocks and suspensions, etc.).
● Documentation. Collects and archives documentation regarding the orders and records assumptions and decisions taken during the process in the systems in scope of responsibility.
● Data analysis. Regularly analyzes statistics (e.g. forecast, pacing, etc.) using available tools and collecting relevant information.
● Health, Safety and Environment (HSE) . Reads, understands and follows the HSE guidelines and reports discrepancies to leadership.
● People leadership and development . Ensures that the area of responsibility is organized, staffed, skilled and directed. Guides, motivates and develops direct/indirect subordinates within HR policies. ● Develops the skills and competences to create a highly effective and efficient team.
Qualifications for the role
● More than 5 years of working experience .
● Familiar with the order processing workflow in the manufacturing industry.
● English can be used as a working language
● Good communication skills
What’s in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
More about us
The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement.
Call to Action
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
Run What Runs the World.