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职位描述
Keeta是全球领先外卖平台美团旗下的独立品牌，肩负着“帮大家吃得更好，生活更好”的使命。依托美团深耕中国市场15年的技术与运营积淀，我们正引领全球餐饮与商品即时配送服务的创新与发展。
自2023年成立以来，Keeta始终扎根社区并创造价值。我们为用户提供可靠的外卖体验，以智慧技术助餐厅提升经营效率，在为骑手拓宽收入来源的同时，也充分提供安全保障措施。基于这份多方共赢、共同成长的理念，我们的业务已从中国香港稳步拓展至中东及巴西，并持续向世界迈进。
岗位职责
1、Establish rider performance dashboards to track our progress along the rider journey and recognize the problems.On this basis, assist to create effective rider support procedures, policies, and standards.
2、Utilize daily rider feedback, rider surveys, data analysis, and other means to identify pain points and issues faced by riders, build insights and recommendations to optimize product features, Improve the rider experience and reduce the complaint rate.
3、Conduct additional topical analyses based on business needs.
岗位基本需求
1、Currently pursuing a Bachelor's or Master’s degree in Business Analytics, Data Science, Statistics, Computer Science, Engineering, or a related discipline.
2、Strong self-motivation with excellent analytical and problem-solving skills.
3、Strong data analysis skills. Preferably with relevant internship experience.
4、Good communication skills in English （Must）and Mandarin.
5、Available to commit to the internship for at least 4 days per week, lasting for 3 months or more.
岗位亮点
International vision, entrepreneurial team, greater growth potential, and learning opportunities.
自2023年成立以来，Keeta始终扎根社区并创造价值。我们为用户提供可靠的外卖体验，以智慧技术助餐厅提升经营效率，在为骑手拓宽收入来源的同时，也充分提供安全保障措施。基于这份多方共赢、共同成长的理念，我们的业务已从中国香港稳步拓展至中东及巴西，并持续向世界迈进。
岗位职责
1、Establish rider performance dashboards to track our progress along the rider journey and recognize the problems.On this basis, assist to create effective rider support procedures, policies, and standards.
2、Utilize daily rider feedback, rider surveys, data analysis, and other means to identify pain points and issues faced by riders, build insights and recommendations to optimize product features, Improve the rider experience and reduce the complaint rate.
3、Conduct additional topical analyses based on business needs.
岗位基本需求
1、Currently pursuing a Bachelor's or Master’s degree in Business Analytics, Data Science, Statistics, Computer Science, Engineering, or a related discipline.
2、Strong self-motivation with excellent analytical and problem-solving skills.
3、Strong data analysis skills. Preferably with relevant internship experience.
4、Good communication skills in English （Must）and Mandarin.
5、Available to commit to the internship for at least 4 days per week, lasting for 3 months or more.
岗位亮点
International vision, entrepreneurial team, greater growth potential, and learning opportunities.
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