职位描述
年终奖周末双休商业保险海运货运物流贸易/进出口
Responsibilities:
1、Follow SOP to verify data and complete system update. 遵循SOP要求核对数据，完成系统录入
2、Follow SOP to complete one or more tasks, including but not limited vendor management, booking management, SI and export document management, pickup handling, CFS cargo receiving etc. And follow and resolve related exception cases. 遵循SOP 要求完成以下一项或多项任务，包括但不限于供应商管理，订单管理，SI和出口文件管理，提货处理，CFS货物接收等，以及处理解决对应的异常问题
3、Achieve KPI goal with accuracy and timeliness. 准确及时达成KPI要求
4、Cooperate with internal/external partner teams to solve related issues, and handle other operation exceptions and projects. 与内部和外部相关团队协作处理相关问题，以及其他异常处理和项目跟进
5、Identify customer’s needs and pain points through daily contact and initiate service level improvement and process optimization. 通过日常联系了解卖家的需求和痛点，提高服务水平和优化流程
6、Additional duties assigned by managers. 经理或主管安排的其他工作任务
Qualifications:
1、2.5 years + industry working experience of ocean freight, international logistics or trade, better for similar job function of operations or customer service.2.5年以上海运，国际物流或国际贸易等行业工作经验，有类似工作经验者优先
2、Rich experience on ocean freight end-to-end process. 拥有丰富的海运业务端到端流程经验
3、Strong sense of responsibility, ability to handle pressure, coordination skills, customer service mindset, and adaptability to change. 有强烈的责任心，良好的抗压能力，协调能力，客户服务精神以及适应变化的能力
4、Strong attention to detail and dive deep, outstanding analytical capabilities to identify problems for process improvement. 注重细节，深入挖掘，以及出色的数据分析能力，能够识别问题以进行流程改进
5、Good written, reading and oral communication skills in English. 良好的英语书写，阅读和口语沟通能力
6、Prioritize workloads, and be able to handle multi-emergencies independently at the same time. 自主确定任务完成的优先次序，能够在同一时间独立处理多项紧急事宜
1、Follow SOP to verify data and complete system update. 遵循SOP要求核对数据，完成系统录入
2、Follow SOP to complete one or more tasks, including but not limited vendor management, booking management, SI and export document management, pickup handling, CFS cargo receiving etc. And follow and resolve related exception cases. 遵循SOP 要求完成以下一项或多项任务，包括但不限于供应商管理，订单管理，SI和出口文件管理，提货处理，CFS货物接收等，以及处理解决对应的异常问题
3、Achieve KPI goal with accuracy and timeliness. 准确及时达成KPI要求
4、Cooperate with internal/external partner teams to solve related issues, and handle other operation exceptions and projects. 与内部和外部相关团队协作处理相关问题，以及其他异常处理和项目跟进
5、Identify customer’s needs and pain points through daily contact and initiate service level improvement and process optimization. 通过日常联系了解卖家的需求和痛点，提高服务水平和优化流程
6、Additional duties assigned by managers. 经理或主管安排的其他工作任务
Qualifications:
1、2.5 years + industry working experience of ocean freight, international logistics or trade, better for similar job function of operations or customer service.2.5年以上海运，国际物流或国际贸易等行业工作经验，有类似工作经验者优先
2、Rich experience on ocean freight end-to-end process. 拥有丰富的海运业务端到端流程经验
3、Strong sense of responsibility, ability to handle pressure, coordination skills, customer service mindset, and adaptability to change. 有强烈的责任心，良好的抗压能力，协调能力，客户服务精神以及适应变化的能力
4、Strong attention to detail and dive deep, outstanding analytical capabilities to identify problems for process improvement. 注重细节，深入挖掘，以及出色的数据分析能力，能够识别问题以进行流程改进
5、Good written, reading and oral communication skills in English. 良好的英语书写，阅读和口语沟通能力
6、Prioritize workloads, and be able to handle multi-emergencies independently at the same time. 自主确定任务完成的优先次序，能够在同一时间独立处理多项紧急事宜
