Documentation - Sea Freight Import

Job Summary：
Performs a wide variety of duties related to the handling of Sea Import & Export shipments.
Duties & Responsibilities：
Specific duties including, but not restricted to:
• Answer overseas e-mails/faxes overnight in professional way
• Answer all incoming calls politely with professional manner
• Prepare invoices to customers/agents on time(strictly followed the quotation provided by sales, if any)
• Report any special occasions to superior on time
• Follow superior s instructions and implement policies
• Prepare House bill of lading, Forwarder's cargo receipt
• Release HBL to client when all requirements have been met
• Prepare and submit pro-forma OBL/L to ocean carrier before deadline.
• Support Operator to complete data quality as per KPI.
• Support Operator on any documentation reguire in daily work.
• Any tasks from superior.
KPI's
• Invoicing to customer within 5 days from ETA of Imports/ within 5 days from ETD of Exports.
• Arrival Notice with shipping documents to be sent to local customers within 24 hours of overseas.
• Pre-alert advice with shipping documents to be forwarded to overseas office/agents within 5 days after vessel departure. Within 2 days for S.E.Asia.
• WlPs Within 45 days from ETD(of Export)/ETA(of Import) Accruals: within 90 days from ETD(of Export)/ETA(of Import).
Skills & Educational Requirements：
• Good communication with local customers and overseas.
• Good in English and Chinese.
• PC knowledge. Typing speed of 40 words per minutes.
Inter Relationships：
• Good communications with superior.
• Good contact with all levels of personnel within the company, clients and vendors.
Working conditions:
• Flexible hours required occasionally.
Needed Attributes:
• Willing to learn, Hard-working, punctual, organized, team play spirit, able to give feedback to Superior. Ability to perform a variety of tasks, often with short notice.