更新于 今天
职位描述
软件实施PLM软件英文流利软件/IT服务
Key Roles & Responsibilities
1) Provide system support, knowledge transfer, help with data issues, et cetera.
2) Investigate/ Debug problems reported by users.
3) Responsible for contacting the proper teams to provide technical Hypercare and production support (Project development /enhancements).
4) Connect with BU leads on need basis
5) Handle go live tickets through SNOW ticket process
6) FAQ / Training update, KB article
1) Provide system support, knowledge transfer, help with data issues, et cetera.
2) Investigate/ Debug problems reported by users.
3) Responsible for contacting the proper teams to provide technical Hypercare and production support (Project development /enhancements).
4) Connect with BU leads on need basis
5) Handle go live tickets through SNOW ticket process
6) FAQ / Training update, KB article
Required Skills:
Functional/Technical Functional
• Must have a high-level understanding of project management.
• Must have rich experience of Hypercare for IT Project implementation, especially on Planisware.
• Familiar with related PLW applications are excellent
• Technical skills
o Planisware
o PDMLink
Functional/Technical Functional
• Must have a high-level understanding of project management.
• Must have rich experience of Hypercare for IT Project implementation, especially on Planisware.
• Familiar with related PLW applications are excellent
• Technical skills
o Planisware
o PDMLink
Required Experience:
Overall: Project Management systems and engineering systems for 5+ years
• Strong verbal communications skills, with an ability to express complex technical concepts in business terms.
• Familiar users work process and possible difficulty for operating Project Management systems.
Overall: Project Management systems and engineering systems for 5+ years
• Strong verbal communications skills, with an ability to express complex technical concepts in business terms.
• Familiar users work process and possible difficulty for operating Project Management systems.
Language Requirement Must Have: Chinese /English
工作地点
上海长宁区古北国际财富中心Capgemini
公司信息
公司介绍
凯捷(Capgemini)是一家由AI驱动的全球业务与技术转型合作伙伴，旨在创造切实的商业价值。我们为企业构想未来，并通过AI、技术和人才将其变为现实。凯捷是一个负责任的多元化组织，集团成立于1967年，总部位于法国巴黎，在50多个国家拥有近42万名团队成员。我们凭借深厚的行业专业知识和强大的合作伙伴生态系统，提供端到端的服务和解决方案，充分发挥战略、技术、设计、工程及业务运营等方面的能力。集团2024年全球收入达到221亿欧元。对每一位入职的员工保证福利，六险一金，十三薪，试用期全额薪资，超长福利假期，12天带薪病假，欢迎各位加入凯捷。
工商信息
企业名称 凯捷咨询（中国）有限公司
企业类型 有限责任公司（外国法人独资）
法人代表 OLAF PIETSCHNER
经营状态 存续
成立时间 1997-10-28
注册资本 9181.22万美元
认证资质
营业执照信息
